Erica S.
The easy ordering process
The easy ordering process
Response from GlassesPros.comMar 20, 2023
Thank you Erica we appreciate you shopping with us!

GlassesPros.com – Your Trusted Online Eyewear StoreDiscover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear. Our Commitment We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs. Why Choose Us We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home. Customer Satisfaction What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services. Quality and Affordability At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient. Our Reviews Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service. Join Us Today Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.
GlassesPros.com (glassespros.com) has 1,750 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Erica S.
The easy ordering process
Response from GlassesPros.comMar 20, 2023
Thank you Erica we appreciate you shopping with us!
A. H.
I have not gotten the frames we ordered, nor have I seen any updates or had any communication, since placing the order. They were suppose to be here a week ago.
Response from GlassesPros.comMar 20, 2023
Hello Andrea, we apologize that your order has not yet arrived as expected. We want to assure you that your order was shipped from our facility on March 16th, and we have already sent you a detailed email explaining the situation. While we understand that you may be concerned, please note that once the order is shipped, we cannot control any postal delays that may occur with USPS. However, we did track your package, and according to USPS.com, it is set to be delivered to you on March 24th. We are sorry that you were unable to reach us over the weekend. Please note that our office hours are posted on our website, and we are closed on weekends. The moment we returned to the office, we reached out to you via email and politely explained the situation. We were unable to call you as we did not have a phone number on file for you. We kindly ask that you give us a call or reply to our email so that we can assist you further and explain the situation in detail. We value your business and want to ensure that you are completely satisfied with your order. Thank you for your understanding, and we look forward to hearing from you soon.
Martin J.
being able to order a replacement frame for a Veterans Administration glasses frames is great. Faster & easier than thru VA.
Response from GlassesPros.comMar 17, 2023
We're so glad we could make the process of getting replacement frames easy for you Martin!
Monica K.
This is the first time I’ve ever bought glasses anywhere and I can’t believe the price
Response from GlassesPros.comMar 17, 2023
We're so glad you had a great shopping experience with us Monica!
customer
I had an excellent experience with your company. Every single step was outstanding from the initial ordering of the frames to the installation of the lenses by my son.
Response from GlassesPros.comMar 16, 2023
We're so glad you had a positive experience shopping with us every step of the way! Thank you for your business and we look forward to assisting you and your family in the future.
Royce H.
I received a replacement pair after having trouble removing the screws to replace the arms of the first pair. GlassesPros does care that customers are satisfied.
Response from GlassesPros.comMar 16, 2023
Hi Royce we're so glad your replacement pair of frames worked out for you and you feel satisfied.
Joseph S.
I recently ordered a pair of sunglasses from glassespros.com and I accidentally selected the wrong color. I called them and their customer service team immediately worked with me to return the sunglasses and replace them with the right pair that I originally meant to order. Their customer service team (Mathew and Michael) provided exceptional service, went out of their way to support me, sent me a free shipping label back, and before my glasses were even in the mail the new pair were already on the way. They offer exceptional pricing on premier sunglasses and eyeglasses and I'm thoroughly impressed with their selection and their customer service. Thanks glasses pros!
Response from GlassesPros.comMar 16, 2023
Hi Joseph we appreciate the kind feedback about our products and customer service! We're glad we were able to get you your ideal sunglasses at a great price. Enjoy your sunglasses and thank you for your business!
Leon
Amazing website guidance and great unbeatable prices. Second time reordering from this company and will definitely be back again since I always break my glasses. They answer questions and concerns right away. Great customer service!
Response from GlassesPros.comMar 13, 2023
Hi Leon thank you for returning to shop with us! We're so glad our customer support team was helpful in you ordering your second pair from us.