John H W.
Ooops, I messed up and had to call Customer Care
The prescription that I entered for my glasses was incorrectly entered 0.50 v 5.0 which made a huge difference in seeing. I called glasses.com and they made it right. Great customer care. They sent me a return label and ordered me a new pair with the proper prescription. The initial time to process the order was about a week and a half. I would have liked that to be a little quicker but over all a great quality product with great customer care.
Response from Glasses.comMar 24, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!



