Glasses.comShop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Claim this listingShowing 127 reviews with 3 stars · Clear filters
Shane S.
Glasses are good quality. Just not wide enough for my face.
Response from Glasses.comApr 28, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Hilary H.
I don’t believe the glasses were shipped originally. I also got no initial confirm email, receipt, insurance notification. Only AFTER, reporting not received. I also didn’t realize the frames were so narrow until after I had purchased them. Luckily for a teenager but she likes them, the transitions work, and they seem to be good quality.
Response from Glasses.comApr 28, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Amberly O.
My glasses are truly nice. But my transitions have bubbles and holes.
Response from Glasses.comApr 23, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
A R.
The lenses popped out of the frame after about two weeks.
Response from Glasses.comApr 21, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Priscilla F.
The process took a long time. The frames were darker than pictured and more flimsey. The prescription is perfect and I see well but need to get them more fitted to my face
Response from Glasses.comApr 21, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Theryne H.
The product isn’t too bad except the fact that the handle often snags on my hair and there is tiny plastic piece to protect where the glasses rests on your nose that can pop out. I bought the first pair and it took very long to come to me than the second pair I had to have them remake. I asked for the anti glare but it didn’t come with the first pair and so I had to ensure they redo them. Some of the online chat members I had to deal with were a bit rude where she stopped mid conversation and said that’s all the options I had. The last representative was very polite and professional, which kind of made up for the others.
Response from Glasses.comApr 14, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Kevin R.
Glasses came in a timely manner , frame earpiece was rather loose for a brand new set of glasses.
Response from Glasses.comApr 14, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Angel G.
The delivery was super quick, plenty of updates to keep me informed. The glasses themselves are a little small.
Response from Glasses.comApr 9, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
