Glasses.comReviews of glasses.com

They were actually listed by my insurance as a resource when getting glasses so I made the mistake in an effort to save money of trusting them without checking reviews first. The sent my glasses in a timely fashion but when I went to use them I'm like huh? Take them back to the eye doctor and they filled the prescription with a regular lenses not progressives and the prescription plainly said progressive. RMA and customer service afterwards sub-par.

If I could give no stars I would. First of all you can't speak to anyone in customer support. Only chat. Then they screwed up my order the 1st time and sent it to the wrong address. So I asked that they send it again, with the correct address and ask for a signature upon delivery. The 2nd package was left at my front door and stolen. I then proceeded to ask for a refund for this is the dumbest company to deal with. DO NOT BUY GLASSES FROM Glasses.com

Absolute joke. Placed an order and the next day I get an email that they didn’t get my prescription..even though I attached it when placing my order. So I send it again. I get an email back saying they have my prescription but need the pupillary distance. Fine. But then the day after getting the email saying they have my prescription, I get another email saying they don’t have it. That’s when I cancelled my order. They cancelled, no questions asked. That just shows me they have no intentions of getting better.

This is by far the worst website to buy glasses. This website makes you enter your vision insurance 3 times before even trying to purchase the glasses. It's clearly a glitch they never fixed. I sent them a picture of my prescription card for the glasses. They wouldn't take it because they need a paper prescription with a doctor's signature. When trying to pay for the glasses i entered my credit card info and it kept saying "no valid payment data." Do not use this website if you're looking to buy prescription glasses online. They suck.

spent 30 min just trying to set up an account. they said my email was in use ... YES by me! The password reset would not work and the only resolve the online chat could offer was for me to use another email... after i made a purchase with the other email. I canceled the order and will go back to eyebuydirect.com

Took a long time to finally ship my order...the shipping is also very slow. Got excited once I got my new Oakleys but immediately discovered they only had one nose pad. Get your glasses somewhere more reliable. Terrible company.

Svindel og humbug, de trækker beløbet varen ser du aldrig, de burde politianmeldes. Tilliden til nethandel svækkes på grund af firmaer som dette.

Ordering glasses from glasses.com is an utter nightmare. They couldn't open my prescription from my initial order, so they cancelled the entire order. So had to place a second order. Somehow that didn't go through either, despite me and my insurance being charged again for the order. now dealing with them a 3rd time and it has taken so far over an hour to deal with. And now....as I write this, I have been disconnected from their chat due to inactivity.....BUT I WAS WAITING FOR THEM TO RESPOND!! If it wasn't for my insurance and they are the only ones who have the glasses I finally picked....I'd run as fast as I could from this sloppy company. UPDATE: Now they respond with "We’re sorry to hear of your recent experience and we’d be happy to look into it for you.".....THREE YEARS LATER!!?? Tells you a lot about them. And you guys have my name.....you should therefore have all my contact info in your system if you really wanted to make it right. You're now asking me to do more work because of your crappy service....and only 3 years later??