Glasses.comReviews of glasses.com

Everything was great, up until the shipping of my sunglasses. I know it's not the fault of Glass.com, but gosh it took forever to get them.

The frames feel like cheap plastic. After my insurance paid for everything I still paid $28. I thought my insurance would have covered the whole thing.

Quality is great and shipping was quick. Prescription spot on. What I don’t like is that the frames look nothing like the picture or virtual try-on. They are much much darker with no visible confetti colors. I got these thinking they’d be fun and they are very plain. Disappointed.

I ordered a pair of glasses on 5/2/26. At the time of the review 5/13/26, I have not received any glasses of any kind. I went to the website and had a live chat. I was told the frames were on back order since 5/4/26. So I asked the person how come when I ordered the frames they were in stock and yet I do not have them. I got some beat around the bush answer. I ultimately got a full refund and cancelled the order. Just be careful when ordering. Something seems fishy at Glasses.com

Glasses arrived with the wrong prescription.

The mirror option shows the glasses being much larger, fitting my face more. The width in particular. The glasses are prettier than expected, but they are smaller and squeeze the sides of my head a little, which will likely give me a headache if I wear them long. Fortunately I won’t. As to the clarity of the lenses, I’m not sure if it’s the prescriptions is a little off, the manufacturing was off, or it’s just me. I think my left eye is in between -1.25 and -1.5. Neither is perfect. Anyway, I expected them to come out differently. I probably won’t order here next year.

Like the glasses frame they are nice, but the prescription felt off when I put them on, then when I verified my prescription against what was put in the glasses they were different. No wonder. I had to wait almost 2 weeks for them and they are wrong. I need to have them corrected, but hate to have to wait the shipping time to get them back to you then shipping time back to me after they spend the time to fix them. It is looking to be over another month before I get glasses that I can wear.

This was my first time ordering prescription lenses online. I love the varied selection and guidance the site offers. However, my insurance was not included in my final purchase, regardless of how many times it assured me 'Success!' Your insurance has been added to the account. A full charge shows on my credit card receipt. Seeking to resolve....