Glasses.comReviews of glasses.com

The prescription in the glasses I received is wrong. No idea what happened here, but I can't even talk with customer service about it til next week because their hours are limited. Overall, not a good experience, and I will not trust my eyeglasses to glasses.com again. Just hoping their customer service doesn't give me a hard time about fixing this nonsense I now have to waste my time on.

Lens was out of the frames when I opened them

My order was incorrect. I was sent the demo pair of glassess... large logo covering the lens, no Rx lenses.

Glasses.com is a front for Lenscrafters and they are both used car salesman of the vision world. Fake prices, fake discounts. Apply vision insurance, and the prices are double the cash prices. Website is also extremely buggy. Sadly no other choice.

Claimed that glasses would take 6 business days to make. At 6 business days they said it would take another 6 business days to make due to “issues. After 12 business days, they claimed it would take another 2-3 business days to make. Offered a whopping 5% refund of my shipping charges. Which is all of .60 cents. So if you want to wait a minimum of a month to maybe get your glasses, I guess this is the company for you. Complete garbage company, do not recommend.

The prescription doesn't feel right I expected to get the glasses to see quicker but it's actually worse than the reading glasses I was using from what my eye doctor showed me it should be what classes actually are no comparison prescription is definitely off

The frames are nice but prescription is no good! The bifocal is midrise of lenses and cannot see out of glasses to wear. Scamming insurance.

my prescription was "optimized" - it is AWFUL - I've never seen so bad with new glasses. The paperwork with the glasses says the prescription wasn't changed, it was "optimized" for the frames, but I've ordered almost identically sized frames in the past from Glasses.com, and never had any issues (because they were never optimized) - now, I can't see a thing, have to go through the hassle of trying to return, back out an insurance claim, get a refund and then RE-order and HOPE they are not optimized again.