Glasses.comReviews of glasses.com

The website misrepresented the expedited shipping costs. I paid extra for expedited shipping and after 5 days all I had was a "shipping label created email.....low a d behold once I demanded my expedited shipping costs refunded, my glasses arrived a day later with express shipping label. This company will just let you pay extra and ship your stuff standard delivery unless you complain. They arent fooling anyone.

Your website lead me to believe that this would be automatially paid by my insurance, it suggested insurance companies it works with and mine was listed, it figured up my bill based on insurance paying and my bill was Zero, then at the end you asked for my credit card "as security" and charged me the full amount for my glasses. Now my insurance says they don't deal with your company. I am currently trying to see if my insurance will reimburse me. They say you have never been on their list.

Absolutely worst experience. Had to call in and all seemed great, but alas they somehow shipped two orders and both are wrong.

The lenses have wrong prescriptions. It doesn't even come close to what was enter on your site. I will be following up later this morning once your support is available.

Service folks are very polite however they have no control over the labs. I ordered the first pair of Oakley Meta glasses in early October, the progressive line was set too high, I was instructed to go get measured, once complete had to send the original pair back and wait another 2 weeks for the replacement pair, those arrived the wrong color, incorrect prescription, that leads us to final pair that were shipped with someone else's prescription entirely... Can't win.. 3 pairs to get it right and now my option is to return the glasses wait for mine and my insurance refund to start all over with a different company. I have been wearing glasses for over 20 years and this is by far the worst experience I have been through...2 month ordeal and still don't have a functioning pair of glasses...

Terrible 2 nd time prescription was totally wrong . Sitting on phone trying to correct . Wanting me to keep going to UPS to return! This is not easy for me . I will never order from you again. Never

Didn’t fill the prescription correctly on glasses order.

Glasses does not right