Glasses.comReviews of glasses.com

Worst glasses ever. There is only about a dime sized area in the center of the lenses to look through. No peripheral vision correction. Unusable for driving. I'm looking into returning them, but now my insurance benefit is used up.

I was mailed someone else’s prescription glasses and now I’m in the process of trying to get mine sent so I can see

I ordered a Ferrari eye glasses and the product was very different as shown in pictures. The frame side sticks even had scratches. Totally not worth the price.

1. I ordered reading glasses from the prescription, and you made distance glasses. The prescription I uploaded included a 2.75 diopter, your order did not include that, even though I ordered reading glasses 2. I caught it before it shipped and you insisted I ordered distance, you invoice states reading 3. You shipped, the customer service person said to return when I receive them 4. I open a chat I received a new chat and the agent says she's exhausted all possibilities. Clearly did not want to deal with this. If I return I suspect the same thing will happen again. 5. There is no phone number to call to talk to someone about this. So I'll keep for a few days, and then put in the trash if nothing is resolved.

Look at the response from glasses.com. then find my review for Target optical and look at their response. Same response they don't care about you as a customer. One star for most of the customer service reps zero Stars for the company's ethics. Purchased a pair of meta Ray-Bans December 31st, the price was $299 for the frames plus all the other charges for the lenses. First and foremost glasses.com couldn't get my insurance to go through even though it's accepted. At 4:30 p.m. on New years Eve I got a call back someone was going to help me through it and they hung up and nobody ever called back. So my December 31st purchase was not applied to my insurance. On January 6th I called and asked them to refund the 12-31 purchase and rebook it in January of 2025 and I would use my insurance. Glasses.com is owned by luxottica so prepare for a rip off at every opportunity they have. They would gladly return my glasses however I would have to pay the retail price which was $599 instead of $299 which was the current price on the website, and would actually cost me more with my insurance since my frame allowance is only $200. Glasses.com insisted this was typical and that insurance wouldn't cover the sale price. That's completely false, I know this is false because exactly one year earlier I bought a pair at LensCrafters the same $299 price for the frame slightly below the retail of $599 and my insurance accepted the 299 frame without any issue. Stay away from this company because they will not treat you fairly and they definitely will lie to you about your insurance coverage.

I ordered Tiffany frame and lenses worth $500+ and it was delivered without any box. The frame was just wrapped in a light white foam. Seriously!!! That's how you deliver things? I have ordered 3 Tiffany frames in past from LensCrafters and they have always delivered in a hard cover box with a separate box to carry glasses. I am definitely pissed and never gonna use this website again

Glasses came crooked and way too large

I've got wrong lens power.