Glasses.comReviews of glasses.com

Delayed shipment. Order placed 3/24/26 received item on 4/16/26.

The glasses arrived chipped. Clearly where the frame was being installed to the lens. They look so good but now I need to know how do I get them replaced? Bummed!

Too a long to get the glasses and I don’t love them

They were completely wrong. The lenses look and feel like clown or joke lenses I have another pair with the same prescription that are fine. I wanted these as a backup in case I lost them (which I just did) but there is no way I can wear them

I was shipped frame with plain lens!! This is terrible.

I thought I was getting a progressive lens and simply got a straight reader. So I cannot wear them all the time. I needed the top portion to be clear. Not sure if it was the script or the manufacturer. Ended up with glasses that function like 5 dollar drug store readers.

My other glasses with the same prescription ALL are clear and perfect. The only reason why I tried glasses.com was because of the extra choices that was offered for the transition xtra active (mirror options). For one, 1.5 was not an option only polycarbonate and 1.69, and poly which is terrible for clarity, it's lowest on the Abbey value. The progressive lenses must be a very old technology because they don't even work. It's no magnification top or bottom. Once again, three of my other glasses with the same prescriptions are flawless, and PERFECT!! For one I was able to get plastic 1.5 lenses which have the highest value on the Abbey scale. And on top of that, you make the return process not integrated into your website, and you make your customers have to fill out a damn form and wait 2 days for return label. Just to let you know everybody else websites you just put your order number in and hit a damn button, and voila! you automatically have a return label in your email. This is my first time and last time. What a waste of almost 400$... EVER AGAIN. The only good thing was as soon as they we're finished crafted it was the very next day, which was one of best express shipping I have ever seen, so kudos for your shipping process, but the way it looks like you guys didn't ship it, it's shipped straight from the other place you shipped it to get crafted.... Smh. Don't recommend at ALL!!!!!

Return/exchange policy is not as stated. Exchanged a pair of glasses for a pair of lessor value and they refused to legitimately refund the correct difference.