Glasses.comReviews of glasses.com

The processing takes too long. They typically take 2 weeks which is excessive when it can be done in days at some places. But then they just keep changing the date that they are going to ship them to future dates because they're "behind". No email updating me. The only way I would know is to log in and check the status and live chat to ask what the problem is. It's impossible to get someone on the phone.

First the prices are untruthful if you have insurance! Beware of that from the beginning. Second the glasses arrived so poorly packaged! The box was punched in. The glasses don't even come in a protective case. I ordered Armani and for as much as they cost they should have come with a case. When I made this complaint to glasses.com they didn't seem to care and offered to send me more cardboard. What a sham and a scam!

Please respond to my email regarding the fit of my glasses. I have reached out 2 time over 2 months.

While their products have always been accurate, professional and good quality, their shipping partner is awful. Placed order for nonprescription sunglasses on 2/26, took until 3/6 to ship. Being told that standard shipping from GA to FL is 15 days, even standard mail is faster, plus no way to track progress of parcel.

The purchasing experience was great. However, when using the glasses I have noticed that the prescription seems off and the glare from traffic at night is so bad they are unusable. I question the quality and integrity of their description that these are in fact anti-reflective lenses. I am not happy with their customer service and stating that the glasses need to be damaged for them to fix lens quality issues.

I don't like how I submitted my prescription and then was sent a pair with a description of why the new pair has a different prescription than the one I submitted. I did try the new pair for almost a month and I just couldn't adjust. I also feel that the blue light feature I paid extra for wasn't included. I found my eyes to be more sensitive to light and I had headaches after using a computer for my normal amounts of time.

my new glasses are poor quality, the lense is popping out on one side. Not sure who to call or how to get fixed or quickly replaced.

I love the looks of my glasses, but i did not get my darkening or my blue light protection.