Glasses.comReviews of glasses.com

The glasses are cheap and not worth the money I was charged. The legs and frame are fragile and look like they will not last a month. I paid over $300 for this poor quality frame. I have sent 4 emails asking to return them and the customer service department is ignoring me. They want me to exchange them not return them. The 30 day money back guarantee is a lie. DO NOT BUY GLASSES FROM THIS COMPANY

The description and the virtual try on is totally different than the actual product

Confusing website and rude employees that offer nothing for store pickup

Second time ordering. Same issue as the first time. The “smudge proof” glasses arrived with several finger prints on the lenses with an oily residue that I cannot get off.

The glasses were sent quickly but the prescription is not correct on the glasses.

Glasses have the wrong prescription. Double checked that the right one was given. Requested return and refund. Filled out their form, 48 hours came and went with no return label. Frustrated and angry. Do better.

Very unprofessional, place an order back in April 26( 21880618068621 ) I even paid to get it expressed delivery was supposed to receive by May 4, never got anything not even an email with a tracking number or anything. Reached out to Glasses customer service, after having in hold for 15mins they come back to inform me that UPS couldn’t fine my address so they shipped it back to the warehouse, that they would be more gladly refill my order or refunded me( yes but of course I want the refund back that’s why I ordered them so you can just refund me). So I inform the customer service rep that I don’t need the money that I would like to receive the glasses I order with them. Fast forward a week now 5/12 I have yet received a tracking number or email in there end. I reached out today to see if I could get a status since I haven’t heard from them, and the customer service rep puts me on hold for 10min while she figures out what’s going on, get comes back to inform me that there are now “OUT OF STOCK” now and she not sure when they will restock smh. This has been one of the worst experiences I’ve had with only shopping. Will never order from Glasses.com, definitely not recommending to anyone.

My glasses originally shipped a month ago. You need to change your shipping provider. Maybe it’s because you use a UPS box and ship USPS.