Glamping HubReviews of glampinghub.com

Agree with former reviewers that pricing is unreliable. Although we had a Confirmed reservation the host (apparently quite greedy) then told us the price would be 10x higher(!) if we wanted to come. Host told us to agree to the new price or cancel. When I attempted to cancel, I got an auto message that we would be charged $315 for the cancellation(!). After receiving insulting email from host suggesting we were trying to sneak in at a lower price (uh, hello, we booked through the system that sets the price!), I had to reach out to Glamping Hub. Glamping Hub agreed to refund our full price, but not to honor the reservation. Overall a total waste of time. I've never had issues like this with VRBO or AirBNB. Find a more reliable site to book your vacation!

Used Glamping Hub for the first time this weekend and didn’t have a single issue. Booking was easy. Didn’t have any issues communicating with the host. I would use this platform again.

I attempted to book a cabin for the weekend in Somerset KY. Oddly, Glampinghub.com required us to register on their site and to use a credit card to hold the cabin. However, it didn't immediately confirm. I attempted to contact the host for the cabin, and Glampinghub stripped all my contact information from the email I sent to the host. Gampinghub sent me an email with an "inquiry number," which suggested some notification process was occurring behind the scenes. However, after driving halfway to our cabin, we managed to find a phone number for the rental cabin host on another website. We called and learned they were closed for the season. Further, they said they did not have a business relationship with Glampinghub.com. Additionally, the information provided on Glampinghub about the rental cabins was incorrect. It stated the location was great for year-round trips, but the cabins are closed in winter. We found accommodations elsewhere via other means. I do not recommend Glampinghub for these reasons.

Big shoutout to Emily on the Glamping Hub Customer Success and Support team. While the hub's website and processes are a bit suspect, Emily was very helpful in fixing a gift card issue I had. Basically she escalated my issue for me, and was able to get it fixed for me quickly. I see many of the negative reviews on this site, but for me, the customer support I received was top notch. Thanks Emily!

Glamping Hub host - Katie Biel aka Driftwood Hospitality LLC has a place listed as Mill Spring Glamping Yurt. We tried to cancel our reservations for this weekend as I came down with Covid and cannot travel. The host- Katie Biel- not only refused to give us a refund but also refused to offer us any other dates. I did write a scathing email and told her that since she has $1,200.00 of our money we will be there. She then decided to CANCEL our reservation and REFUSED to return our money. Glamping Hub has tried to intervene, but the host _KATIE BIEL is refusing to even work with them. DO NOT EVER USE - MILL SPRING GLAMPING YURT - OR ANY OTHER PLACE THAT KATIE BIEL OFFERS.

This site is a scam I requested a booking and reached out to the host to ask a few questions. I never got a reply for anything. I tried to book another cabin and the same thing happened. No message about request approval or denial. It's a waste of time and they also ask for your c.c. information up front. This site might just be after your c.c. information so I recommend that you don't book here.

The cancellation policy and leniency, along with the lack of responsiveness, made this a very sad experience. It was my husband’s birthday, and the host’s policy is very strict after 24 hours. We weren’t able to make it because of an unexpected doctor’s appointment. We of course knew we’d have to pay the base rate, but we were charged with everything—including pet fees and cleaning fees. GlampingHub’s response didn’t feel considerate at all; instead, it felt condescending. In all, it was a sad, exhausting experience, especially for my husband’s birthday. I don’t think I would recommend this website.

Not just a waste of time, those listing properties are engaging in the illegal practice of bait and switch. I requested a booking which totaled $917, waited days for a response, only to receive the message "Hi, This property is available. The price should be $1,187". Then the updated booking email came which had the price raised to $1,388. I NEVER received a response from Glamping Hub. No support, no control over their platform. STAY AWAY FROM GLAMPING HUB!!!