Glamping HubReviews of glampinghub.com

This is my second review in over 20 years. I feel very compelled to write a review to warn others about this company. Their website shows sink and under the description, well, there were now. Just a tent sitting on the ground. Their website says there should be bathrooms shared by Two tents. When we arrived at the registration office, the lady told me the dinky looking sheds like the size of portable toilets are the only”bathrooms “ in the entire camp site shared between 50+ tents. By the way, the check in office was a beat up trailer. It was 82 outside but inside the tent felt like 95 degree. There were dirt all over inside the tent, even on the beds. PEOPLE, THIS IS NO GLAMBING BY ANY MEASURES!! Kids didn’t want to stay there and so we left thinking I can call them on our way to flagstaff. Well, bad decision, you can’t find anyone to talk to. I have called all the numbers listed on their website and left over 5 voicemails and several text messages. They go by two names, wander camp and glambing hub. Only a lady from wander camp called me back and told me there’s nothing she can do for us. She kept telling me it’s a different platform whatever that means. So beware of these people!!!!!

I list my property there and I get about 1 guest per year. They are a bit of an odd site, in that they create their own written description of my property, but I do speak with or email them for changes I'd like and they do respond. Email seems best. They also don't collect enough of a security deposit as I'd like, so I have to have the guest send me the difference. They are notified of this need in advance. When someone wants to stay, I get the request from Glamping Hub via email and then need to approve, change or deny it. I can message the potential guest with questions if needed. The system works, and I get good guests from them.

Customer Service is terrible. Cannot call, only send email and slow replies. As a host you do not control your listing, they create the title and description for you (badly). I only had about 5 booking for my 6 listing in 5 years. So the traffic to their site is very poor. Most of the guests who booked didn't even realize who they had booked with and didn't realize how strict the fees and cancellation policies GH forced unless they tried to cancel and they were upset at me. All around not surprised to see that others have had the same experience and don't expect to see them around much longer if they treat both hosts and guests so poorly.

Booked the Nature lodge in Beaux Bridge, La. The dates were available when i booked for 100 a nite. It was declined, saying no availability. I checked the next morning. Still available, just 150 a nite. Host Eric .

Bad view, too crowded. No privacy. Called reception after hrs 3 times on the emergancy number and sent msg with no response untill 24 hrs later. Photos posted are from one angle and didnt show the true location which they wont reveal that its in the middle of the caravan park.

I booked a "glamping" site on this website, 11 months prior to the stay. I provided credit card info. Then the website just did nothing. The reservation expired because no one made sure it went through. This is a useless website. I'll just use AirBNB in the future.

I booked a stay through Glamping Hub, my wife and I had to cancel due to our grand baby having an emergency surgery, sent emails and texts. My bank was charged and I have been given the run around for months now. They won’t refund my money and won’t answer the phone or email me back to tell me what they are willing to do.

I used this site for the first time and never again! I booked a month in advance for my birthday. My reservation was cancelled 4 days prior due to “overbooking”. My 2 day booking was cancelled so that a 7 day booking including my dates could be reserved despite being booked after me. The customer service is horrible I should have read these reviews first. Trust the bad reviews and avoid at all costs!!