Gin Amber Beauty Reviews | Read Customer Reviews of ginamber.com

Gin Amber Beauty Reviews | Read Customer Reviews of ginamber.com

Gin Amber Beauty reviews

59 approved reviews, newest moderated first

Rosa B.
Feb 8, 2023
Scammers
Do not do any business with this people. SCAMM they hang the phone on me. I had a swollen skin and burning issues on the 3rd day. And they refuse to talk to me.they hang the phone on me.i called several times. Scammers.i request my refund they hang the phone on me.
Response from Gin Amber BeautyJun 5, 2025
Hi Rosa, thank you for your feedback. Since we’ve just joined Trustpilot, we’re now able to respond to past reviews and wanted to address your concerns directly. ❤️ We take reports like yours very seriously and regret that we weren't able to connect with you at the time. For clarity, our company does not offer phone support; all customer communication is handled through email or chat, so it seems there may have been a misunderstanding. While some time has passed, we still want you to know that we care deeply about the safety and satisfaction of every customer. Your feedback has been noted and appreciated as we continue to improve.
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Madeline H.
Jan 21, 2023
Writing this review because I never have experienced a skincare company that has cared so much for their customers.
I had acne for 4 years that I could not get rid of. I consulted with Gin initially via DM and she was kind enough to speak to me for 2 hours back and forth explaining to me lifestyle changes I could make without even selling me a product of hers. After this talk, I began to implement these changes as well as bought 2 of her derma rollers and 3 serums and her facial cleanser. Using these products with the advice Gin had given me, my acne cleared up completely for the first time in only 4 months. I continue to use Gins products because they are all natural, fairly priced, effective, and truly amazing customer service from not only her team but Gin herself taking the time to speak to all of her customers. THANK YOU GIN!
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Ej Cristobal B.
Jan 20, 2023
My Review
Good Product
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MyChameleonHatesMe G.
Jan 7, 2023
Very short with me when I asked a…
Very short with me when I asked a question on her Facebook . Used to recommend her videos on dermarollers. Planned on purchasing from the store. That experience left a bad taste in my mouth so no thanks
Response from Gin Amber BeautyJun 5, 2025
Hi, thank you for your feedback. Since we’ve recently joined Trustpilot, we’re now able to respond to past reviews and wanted to reach out directly. ❤️ We appreciate your honesty. At the time, our founder was personally responding to messages while managing many responsibilities, and her replies may have come across as brief. Her intention was always to check in and support our community, but we understand how tone can be easily misread online. 🙏 We genuinely appreciate your past interest in our content and dermarollers. While we understand your decision, we hope you might give us another look in the future.
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Kate
Sep 23, 2022
Best Natural Skincare
If you have thirsty, dry skin, this product is for you. GinAmber Beauty Advanced Hyaluronic Acid Serum claims to plumpen and soften the skin by increasing its moisture, which also helps to reduce the appearance of fine lines and wrinkles using hyaluronic acid, an ingredient that increases and maintains skin’s moisture. It’s my favorite product! I’ve been using it for 4 years already!
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Zander Roi T.
Sep 19, 2022
Best Skincare Brand
Love the products especially the peptide serum! Been using them for months now and very satisfied with the results.
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Uche C.
Sep 18, 2022
Unique skin care experience
I was relatively new to the concept of micro needling. I was scared to try it as well but the products helped me overcome this fear and gave me long lasting results! I’m definitely a lifetime customer
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Laura
Sep 2, 2022
DO NOT TRUST THIS COMPANY.
DO NOT TRUST THIS COMPANY. Spent £250 on their website only to not receive my order. They will not refund me and their customer service is appalling, nothing but automated email responses. Very frustrating! AVOID!!!
Response from Gin Amber BeautyJun 5, 2025
Hi Laura, thank you for your review. Since we’ve just joined Trustpilot, we’re now able to respond to past feedback and wanted to address your concerns directly. ❤️ We’re truly sorry for the frustration you experienced. According to our records, your order was shipped promptly, but it was not delivered because the required customs fees were declined. As noted at checkout and in our shipping policy, international customers are responsible for any applicable import duties or customs charges. While our replies may have felt automated in the past, rest assured, we always have real people behind the messages, doing their best to assist. Your feedback has been helpful in refining both our customer service and how we communicate shipping expectations.
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