GimmeReviews of gimme.care

Good price, but my order is very delayed and they don't care. When asking them about it, I just received automated/standardized response messages, even when asking to talk with a person. In fact, I’m not even sure if I’ll receive my order or get my money back. I’ve already sent emails and messages today, but no one is responding—and it’s during business hours. There is no phone number to contact them.

My first order for 3 months was fine I received email about next order and confirmed Each order contained 1 bag with syringes and I bag with medication vial It wasn’t until I was a couple weeks into the second order that I realized there was not enough medication for 3 months Only 1 month Turns out there should have been 2 more vials in order I only received 1 Customer service ( if you call it that ) refuses to help Said I should have reported in 48 hours How was I to know what SHOULD be in box but isn’t They refuse telephone response Only email I feel I was cheated out of $260 All I got was “ sorry “

I had ordered from this company twice previously without any major issues, so I was extremely disappointed with how my most recent order was handled. I have been on the same dose of my GLP-1 medication for several months, but my latest shipment was short by approximately one full week's dose. I contacted customer service and spoke with two different representatives. After multiple back-and-forth messages, they ultimately acknowledged that I had been provided the wrong amount/dosage of medication. Despite acknowledging the error, they were unwilling to actually correct it. The only thing I asked was for a small credit for the missing week's dose that I could apply to my next order (which I was going to have to place early). They refused multiple times. I was repeatedly told to contact the provider instead. I did exactly that and never received a response. I had been a repeat customer and ever referred a few others and would have continued ordering from them if this had been handled appropriately. Unfortunately, the lack of accountability and poor customer service when there was a problem have caused me to consider taking my business elsewhere. EDITED TO ADD- I reached out as requested from their reply. It's been 6 days and no response.

Worst customer support ever. I tried getting in contact with support because I has questions. Price isn't the only thing that matters...to me anyway. I wanted to get mt questions answered, and NEVER did...The rep that did FINALLY reply was named Nathalia. Two times she gave a a 'Canned ' reply, that right there tells me what kind of 'customer suppoert you would get if you ever needed to get in contact. So I'll go elsewhere.!

Poor customer service. Ridiculous turn over time. Waiting almost two weeks for them to even ship the med and can’t wait to get ill if it ever arrives since I’ve been without medication for two weeks now. There are other better alternatives than this scam company. I’ve now reported them on here, Federal Trade Commission, Consumer Financial Protection Bureau, EConsumer.gov, X/Twitter, Facebook, TikTok, instagram, and Nextdoor. No real person EVER responds, no one answers phone or emails, and they just keep charging you hundreds of dollars a month and not sending the product from LAKE CHARLES LOUISIANA. I hate terrible customer service and hate companies who make other legit companies look bad and boy this is one of the bad ones.

So far it's a 1 star due to the fact my RX has been sitting at the pharmacy for 7 straight days. The UPS label was generated two days ago and they still haven't sent it out. This is very disappointing

This is my first time reviewing on Trust Pilot. Both my daughter and myself set up accounts with Gimme Care. We have had nothing but problems, and what should be a really simple process has been a headache. I’ve messaged them and emailed with no response. There is no phone number, so you cannot speak to anyone. We both canceled the service after they screwed up both of our orders. (we live in different locations.) I have had to contact my bank to stop payment and file claim. I hope this ends it and I never have to deal with them again. There was one agent that was helpful and her name is Chloe. However, an agent named Mary was extremely rude over the messaging system to my daughter. We were just simply trying to get problems resolved. They stopped communicating completely.

BEWARE!At first I had no regrets with this company until my second order was shipped to my billing address instead of my shipping address… FYI, I never even asked for a second order to be shipped and they went ahead and did without my authority… but that’s not the issue I have. It’s so much bigger than that…. I have a picture from the FedEx showing my front door picture in Arizona they insistedthat it was shipped to California to a post office that it was left out in front of a post office. We’ve been fighting about this since April. We are now almost in September and they have done nothing about this. They just keep throwing me from person to person through emails and I get no answers from this company. this company has no idea how to take care of the customers. I have so many different emails. They have no idea what they’re doing! at this point, they still owe me $500 now they say they can’t ship it to California. I’m not even sure how this company is surviving…BEWARE!