GimmeReviews of gimme.care

Extremely Unprofessional and Dangerous Logistics – Zero Customer Support"Gimme Care is refusing to refund my money after a total charge of $170.00 for a prescription medication (Tirzepatide) that was delivered to the wrong address. The driver left the package at an incorrect location, compromising the medication's strict temperature and safety regulations.Even though I personally returned the package to UPS and the official tracking system explicitly registers the return on September 21st, 2026, under 'Refused by receiver and returned to sender', this company blocked my access to my online portal and refuses to return the $170 they still owe me.They are forcing a patient to pay for a ruined, misdelivered medication. This is a severe breach of consumer rights and patient safety. I will never buy from them again. Do not trust them with your health or your money!"

Their customer service is horrible. The compounded dose they give you does not work anywhere near as good as Zepbound. I asked to start at a higher dose because I was on 5mg of Zepbound. They started me on 6mg. I took it for 2 1/2 month's and actually gained weight. I asked about going up in dosage. They responded with instructions for their app which didn't work when I tried it. They are cheap and that's the onky good thing about them. But the product doesn't work. Mine and my fiancee both had our shipments arrive warm. Gimme said it was ok. 🤷‍♂️ I'd find another company/pharmacy to use.

I received my medication late, the wrong dosage to fulfill my month supply, wrong syringes and have made several attempts to contact gimme care and the White Label Pharmacy. I am very frustrated with not being able to speak to someone in person. I finally have a contact Marlow who seems to be looking into my situation. I am thankful for reduced cost, however has been a run around.

I ordered a GLP-1 medication on 8/1. When they couldn’t tell me the GLP concentration, I canceled the order on 8/3. On 8/7 they decided to ship it anyway when I didn’t respond to an email they sent me the day after it had been canceled. What I got was not packaged properly (not enough insulation and/or ice packs) and was hot, which made it unusable. They and my credit card company refused to refund because I ‘got the medication’. Medication Gimme decided to send after they knew had been canceled.

This company is HORRIBLE!!! I went to this company because a few people in my office used them. 10 days for persciptionption Trizepitide. I am now on my 5th week and Im inton the 6th and still not recieved a dosage that I can use. My first shipment came at the 4th week and was heat damaged. Their CSR advised me to take it because the medication. Would with stand 86 degrees dor 7 days. Mind you my weather was 100 plus degrees sbd it sat in s ups truck for 8 hours. They responded by stating call pharmacy. Called the pharmacy Boudreaus in Lake Charle La. They have told me that this would ship. Out the week of set 11th. This was on Sept 4. As of Sept 16 still no medication. AND I'm a diabetic sitting here waiting for life saving meds that I cannot get and GimmeCare was paid on Aug 14. DO NOT USE THEM. YOU WILL DIE BEFORE YOU GET YOUR MEDS AND THEY DONT CARE!

Take a month and some days to send out medication, and when you request to stop services and a refund, this company send the medication out anyway. The medication cost over a 1000.00 dollars for 6 months supply. This company send the medication out without a signature or anything. It dorp the package on my door. The package was taken and when I try to get a new shipment the company block access to my account and did not send a new package or refund my money. This company does bad business.

I been waiting 16 days for my meds. There is no phone number to get in contact with someone. I emailed them last week they said they would check and never heard back. My step daughter had the same thing happen it was 14 days before she got her meds. Now i am at 16 days since placing my refill as they took the money the same day and still says sent to pharmacy since that day. I messaged supervisor and anyone i could no response. You message the doctor they say to message support. This is ridiculous. How do you run a telehealth company and not have a real way to get a hold of someone.

Paid on September 7. Contacted support on September 9 to make sure delivery timing worked, offered to pay for expedited shipping. They refused, put my order on hold instead, and confirmed a delivery window in writing. Then they emailed to say they had dropped the pharmacy, cancelled my order AND my treatment, and told me to redo the medical questionnaire from scratch. Nothing changed on my end. They had my money for weeks. This is an injectable medication and I am on the highest dose. Dosing regularity is the entire point of the treatment. They left me with no medication, no date, and no refund, and never once treated it as urgent. Scripted support, zero accountability, money taken up front. Avoid if you need anything on a schedule.