GimmeReviews of gimme.care

Response from GimmeApr 14, 2026

Thanks for your feedback! You may not be aware, but one of the major national pharmacies has recently (and abruptly) ceased manufacturing and fulfillment of this medication. As a result, we have an IMMENSE backlog of orders and customer care messages that we are working through resolutions on as quickly as possible. We have staff working approximately 18 hours each day currently as we work through this backlog. i can assure you that your order will be fulfilled through other pharmacy partners, or if you prefer you can always email our care team at [email protected] and ask to be escalated to a manager if you prefer a full cancellation and full refund. We're here for whichever you choose!

Response from GimmeApr 14, 2026

Thanks for your feedback! You may not be aware, but one of the major national pharmacies has recently (and abruptly) ceased manufacturing and fulfillment of this medication. As a result, we have an IMMENSE backlog of orders and customer care messages that we are working through resolutions on as quickly as possible. We have staff working approximately 18 hours each day currently as we work through this backlog. i can assure you that your order will be fulfilled through other pharmacy partners, or if you prefer you can always email our care team at [email protected] and ask to be escalated to a manager if you prefer a full cancellation and full refund. We're here for whichever you choose!

Response from GimmeApr 14, 2026

Thanks for your feedback! You may not be aware, but one of the major national pharmacies has recently (and abruptly) ceased manufacturing and fulfillment of this medication. As a result, we have an IMMENSE backlog of orders and customer care messages that we are working through resolutions on as quickly as possible. We have staff working approximately 18 hours each day currently as we work through this backlog. i can assure you that your order will be fulfilled through other pharmacy partners, or if you prefer you can always email our care team at [email protected] and ask to be escalated to a manager if you prefer a full cancellation and full refund. We're here for whichever you choose! UPDATE: I'm sorry you feel that way, but unfortunately our company has ZERO control over the order in which the pharmacy fulfills orders. Gimme Care is not the pharmacy and we do not fill orders, so we are not choosing the order in which they are shipped. I'm sorry yours was one of the ones affected by this issue.

Response from GimmeApr 14, 2026

Hi Brittnie, we haven't removed any reviews (in fact, we're physically unable to remove reviews here on TrustPilot so you can be sure that everyone is seeing exactly what was posted!). Sorry to hear there's a delay on your order - have you reached out to the customer care team? We're happy to help with any issues that may be preventing your order from being completed.

Response from GimmeApr 14, 2026

Hi Patrick, we appreciate your feedback but I do have to point out one thing. Your statement that "30-90 days is the average shelf life" is not correct. Pharmacies have BUD dates that are determined by extensive lab testing. The BUD on the product you received was indeed tested as 12 months.

Response from GimmeApr 13, 2026

Hi Winnie, thanks for this feedback. There seems to be some miscommunication on how disputes work. We aren't able to provide a refund since your dispute with your bank has effectively already refunded you the money. I looked through the email sequence and it appears that you're asking for an additional refund on top of the money you've already received back. We are not able to refund more money than you have initially paid.

Response from GimmeApr 12, 2026

Thank you for taking the time to share your experience. We sincerely apologize for the delay in shipping your medication and for the frustration this situation has caused. To give you some clarity, your prescription hasn’t been ignored. It’s been in a queue at the pharmacy while they work through a larger-than-normal backlog. That said, I know that doesn’t make the wait any easier, especially when the updates have felt vague. We’ve been working directly with the pharmacy to push older orders through, and based on the latest update, they should be getting through these delayed orders by next week, with shipments going out as they clear the backlog. Once a prescription has been processed and sent to the pharmacy, it enters a different stage where it’s actively being filled, which is why refunds aren’t always something we can issue at that point. That said, if you still wish to cancel, please send us another email requesting it and our team will review your request. We’re sorry to see you go, but we truly wish you the best in your journey.

Response from GimmeApr 12, 2026

Hi George! Our referral program is designed so that both you and your friend receive $50 off your next order. The credit is applied once your friend’s referred order has been successfully completed. I don't see an account under the name on this review, but we can check for you if you send a message at [email protected]!