GimmeReviews of gimme.care

Response from GimmeApr 19, 2026

Thanks for your feedback, Vanessa! You may not be aware, but one of the major national pharmacies has recently (and abruptly) ceased manufacturing and fulfillment of this medication. As a result, we have an IMMENSE backlog of orders and customer care messages that we are working through resolutions on as quickly as possible. We have staff working approximately 18 hours each day currently as we work through this backlog.

Response from GimmeApr 18, 2026

Hi Colleen, I just looked up your name and I can see that our rep Maria emailed you 18 hours ago but it shows as unread currently. Regarding your texts, I’m unsure where you are texting but the support team does not have texting. Your order was unfortunately caught up in one of the pharmacy issues where they stopped manufacturing medication so it’s been addressed by the doctor and sent to another pharmacy. It will ship likely in 1-2 days. Our apologies for this extreme delay but I can assure you that you are not being scammed.

Response from GimmeApr 20, 2026

Thank you for sharing your experience, Juli, and we’re truly sorry for the frustration and delays you’ve encountered. We completely understand how concerning this situation must feel. Your order is now on the way and should be arriving very soon. We sincerely apologize for the confusion around billing and the lack of updates from our support team. Thank you for your patience and for giving us the opportunity to make this right.

Response from GimmeApr 20, 2026

Hi Jessica, we’re very sorry to hear about your experience. Receiving a damaged shipment is incredibly frustrating, and we completely understand your concern. Your case has been escalated to the pharmacy, and a reshipment is already in progress. Our team is actively working to get this resolved for you as quickly as possible. We sincerely apologize for the inconvenience this has caused and appreciate your patience while we make this right. If you have any additional questions or need further assistance, please don’t hesitate to reach out!

Response from GimmeApr 19, 2026

Thank you for sharing your feedback, and we’re very sorry to hear about your experience. While registration and approval are designed to be quick, we recognize that the delay in shipment and lack of direct communication has not met your expectations. We are currently working through a significant backlog due to an unexpected disruption with a major pharmacy partner, which has unfortunately impacted fulfillment timelines more than usual. We have escalated your order to the pharmacy. Thank you for your patience!

Response from GimmeApr 19, 2026

Thank you for your review, and I am sorry about how long the wait has been. We are escalating your order to the pharmacy! Thank you for your patience.

Response from GimmeApr 19, 2026

Hi Tanya, while we are currently experiencing a significant backlog due to an unexpected disruption from a major pharmacy partner, your situation sounds like it may have been impacted by an issue specific to your account that prevented the prescription from being completed. We sincerely apologize that this was not clearly communicated to you, and for the delay in getting you a response. We do use automated tools to assist with FAQs. We would really appreciate the opportunity to look into this for you and get it resolved as quickly as possible. Please reach out to us directly at [email protected] with your full name and the email used on your account, and request escalation to a manager. We truly appreciate your patience and the chance to make this right.

Response from GimmeApr 19, 2026

Thanks for your feedback! I am sorry about how long the wait has been. It looks like your order has already shipped! Thank you for your patience.