GimmeReviews of gimme.care

Response from GimmeMay 21, 2026

Hi Mike, thank you for sharing your experience. We understand how upsetting it is to feel that your concerns regarding your medication supply were not properly addressed from the beginning, especially after you raised the issue early on. This is not the level of care or service we strive to provide, and we are truly sorry for the inconvenience this situation has caused. Your feedback regarding communication response times, support accessibility, and concerns about medication quantity is being taken seriously and shared with the appropriate teams for review. We appreciate you taking the time to share your experience and apologize again for the frustration and lack of support.

Response from GimmeMay 27, 2026

Hey Jenny, in situations involving damaged or temperature-sensitive medication, the pharmacy does require photos of the packaging, shipping materials, and medication in order to document the issue and approve a replacement claim. We’re glad support was ultimately able to help resolve the issue for you and work with the pharmacy to issue a refund, even without the requested photos. While documentation is normally required for damaged shipment claims, we understand the circumstances surrounding your experience and appreciate your patience throughout the process.

Response from GimmeMay 21, 2026

Hi Chelsy, we are sorry for any portal issues you have experienced and communication issues. This is certainly not the experience we want for our customers, and we apologize that you’ve had difficulty getting the assistance you need. We appreciate your patience!

Response from GimmeMay 27, 2026

Hi Jamie, we sincerely apologize for the frustration and inconvenience you experienced. At the time, the compounding pharmacy assigned to your prescription unexpectedly stopped compounding, which caused delays and disruptions in fulfillment. We recognize that we should have provided clearer communication and more proactive notification regarding the situation, and we’re truly sorry for the confusion and lack of clarification throughout the process. We also understand your frustration regarding communication channels. While we currently provide support through the customer portal and email rather than phone support, we know how important timely and transparent updates are when treatment is interrupted.

Response from GimmeMay 27, 2026

Hi Mark, it’s disappointing to hear that your experience with both the product and customer support did not meet your expectations, and we understand the frustration expressed in your review. We recognize how discouraging it can feel when progress does not align with expectations. It’s important to note that everyone responds differently to treatment, and lower introductory or microdoses are not intended to produce the same effects or results as higher doses. If patients ever have concerns about their progress, dosage, or response to treatment, we strongly encourage them to discuss those concerns directly with their physician so adjustments and expectations can be reviewed appropriately based on their individual treatment plan. Thank you for taking the time to share your feedback.

Response from GimmeMay 27, 2026

Hi Brian, we understand how disappointing this experience must have been. The shipping and communication delays during that period created frustration for a number of customers, and we recognize the impact that had on your experience. We also apologize for any confusion surrounding pharmacy information and the cancellation process. Feedback like yours is taken seriously, and we’ve continued making improvements to our systems, fulfillment processes, and customer communication since that time. We appreciate you taking the time to leave a review and share your concerns.

Response from GimmeMay 27, 2026

Hi Diane, we’re sorry to hear about your experience and understand why the delays, changes, updates, and communication issues caused frustration and concern. At the time, some orders were impacted by processing and fulfillment delays, which unfortunately led to longer-than-expected shipping timelines and confusion surrounding order status updates. We also apologize if the communication regarding product options and shipment timing felt unclear or inconsistent. We understand that by the time your order shipped, you had already requested cancellation and no longer felt comfortable moving forward. While we regret that your experience led to a loss of trust, we appreciate you taking the time to share your feedback, as it helps us continue improving our systems, communication, and customer experience.

Response from GimmeMay 5, 2026

Hi Roger, sorry for the frustration - but what the agent told you is absolutely correct. You did not complete your intake form which means your PENDING authorization on your credit card will simply drop off of your card within a day or so. The card is not fully charged until the provider approves the prescription - which in your case cannot be done since the order was not completed. I can confirm your enrollment questionnaire is showing as abandoned. If you have any other questions, please email [email protected] and ask to be escalated to management for a futher explanation.