GimmeReviews of gimme.care

I want to upgrade my initial review. I am still disappointed that the company auto-renewed my order without my authorization, and due to some snafu I couldn't get to the patient portal as required to cancel the auto-ship. However, after I posted this review they replied on TrustPilot. I reached out as per their instructions, and they were quickly responsive and refunded me immediately. So the company appears to be above board and responsive. My original complaint: This auto-renewed my prescription without my authorization and you can't reach them to cancel. When I went to the patient portal, it requires you to enter your email and then confirm a link they send you, but the link never arrived. The chatbot is not "live" so it says they will be in touch later, presumably through email which I'm not getting. They are misusing prescription authority and payment policies, and their customer service is unavailable.

The service by the doctor was very quick. However, it’s been six days since my order and according to your tracking service it has not even shipped. Slow on delivery. When can I expect to receive my shipment?

I do have to say I had a positive experience with gimme care customer service. They were quickly responsive when I first joined in April and I left a positive review, as there were a handful of errors to fix, and I was happy with response time and resolution. However, after leaving my last review, I received my 3month supply of medication and it was both missing caps, and warm. The shot made me bloated and I gained weight. I know ppl will come for me: different side effects for different people….but, I have been on GLP-1 Triz with B12 and only switched to Gimme for better prices. So I had been on the compound and had great success. I believe the problem is Greenwich pharmacy. I did switch back to my original pharmacy, and the medication worked immediately. Gimme unfortunately refused to refund, or even accept my return of unused products from Greenwich pharmacy, so I had to take alternative action. I wasn’t in any way trying to get free meds or hurt a company! I just can’t put a medication in my body that feels faulty, or unsafe. There are alternative pharmacies that Gimme uses and they seem to have much better reviews and results. I would highly advise against using Greenwich pharmacy compounds. I really appreciated the great communication from Gimme, but I think working with Greenwich pharmacy might bring a lot of issues for this company. Hopefully others have a better experience, but mine was not good 🥺

I did finally receive my order so let’s see how it goes from here!

The company really needs a better shipping process as well as communication process. The initial set up is great! The price is wonderful. Not being able to call or chat online with customer services is such a turn off from a customers point of view. To have to email and wait days for a response is so unprofessional when I have concerns right now. Also, it says shipping 2 days. It’s been more than 2-days and my process still says sent to pharmacy and that UPS has not received the package yet. I hope it’s not like this every month. After reading the reviews it seems this is an ongoing problem. It’s something the company might want to adjust to please their customers.

It was quick and easy to get every thing going. But , at the same time they don’t tell you all the upfront cost and your surprised in the end .

I received nice cold tirzepatide, they even gave extra then I ordered in assuming for the wait time if the next shipment. It was approximately 9-10 business days I waited. But it works. You won’t feel hungry and I had zero side effects. Just don’t eat junk food.

So I ordered my first order on the 3 of April the vial they sent was broken. So I contacted them via their site and email. They ended up overnighting my med to me and I recvd it today. They also gave me a 50 credit for next month. and so it begins