Alyssa
Great pricing, and customer service
My experience with GimmeCare so far has been great! I submitted my very first intake process for a medicine on April 23rd, and was approved and prescribed the dosage I wanted almost exactly 12 hours later- which was only 5 business hours later! Almost immediately, within the next hour, my order was sent to the pharmacy. It took the pharmacy approximately four days to ship the product, on April 27th. This was a little bit longer in processing than I have experienced with another company, but I saved over $100 for the exact same product than what that other company would’ve charged me- so I think 2 or 3 extra processing days is worth it! But, once I received that shipping noticing on the 27th, it was on my doorstep the next day April 28th! During that time, I had received two conflicting emails that kind of confused me. So I emailed their support, and received an initial automated response, but then a follow up personalized response less than 24 hours later- from Valentina. She cleared everything up right away, and even since then has continued being my personal customer service when I emailed on the same chain about a different issue a week later. On this new issue, it was entirely my fault for accidentally cancelling my treatment plan. Valentina responded, again within one day, explaining everything to me and offering to personally restart my same treatment plan- and even move my charge date and shipping date to my preferred date! I also received support from Chloe on Reddit, who was equally awesome! She has been swamped handling the social media side of things, and while her responses to direct messages usually take two or so days, she is helpful. She even gave me a small credit to my account for the delay in her response- without me asking or needing one! I have tried four different telehealth providers for my GLP medication, and usually bounce around for each new order, but I plan on sticking with Gimme for the foreseeable future!