GimmeReviews of gimme.care

It’s been 12 days since they’ve took my money. I haven’t seen anything but I understand shipping, but the customer service is the worst I’ve ever seen. It is nearly impossible to get in touch with somebody or for somebody to give you an answer. They’re trying to charge me $200 for next month but I haven’t even gotten my first month the worst customer service there’s no phone number to call and they don’t answer the instant message. it’s impossible to get somebody to answer your questions.

My provider approved my prescription quickly. The delay was the pharmacy and communication. My provider said the meds would ship in 3-5 days. That didn’t happen. When I reached out the customer service rep said 5-7 days. Finally, someone else said 7-10 BUSINESS DAYS. When I canceled, requested money back, and gave my reason, they activated a shipping label within 5 minutes of the cancelation. My prescription arrived in packaging which had leaked (some kind of gel) everything was slimy and the meds were not cold. Meanwhile, I switched over to another provider and my shipment is on its way today and will arrive tomorrow. Save your money. I found another program much better and less expensive.

So I was with them prior I left because you can't get a hold of anyone. I had a problem a few times. Now I joined them back on the 1st of August to see if they have got any better seeing they was new when I first started..well there website says 5-7 days to receive your meds. Now I am on the 9th because I applied August 1st today Is August 9th and still haven't received my meds. It says the shipping label was created since the 7th. Which I am assuming that it not going to be mailed out til Monday because today is Sunday so it will be well over the 5-7 days that I get my meds. It's probably going to be like 12 days by the time I get them. I will update when I get it. And I hope my meds aren't sitting there packed for days not shipped. Then going to be out in the summer heat with a melted ice bag.

Delivery was always late. I would have to chat in to see where my order was and then they would blame it on a system issue. I used Gimme Care for 6 months. I was supposed to be on a titration dose it stayed the same the entire time. When you would finally get the shot it was hot. Do not recommend

Update: the company replied to my trust pilot review, telling me if I'm not happy contact them thru chat, both of which I did 2 days ago. I may have misunderstood the intake form and listed my starting dose over a year ago, however I clearly explained in the comment area if the intake form what my dose was and that I did not want to drop down. My initial review: I was on 15 mg tirzepatide with another company and decided to switch to this company because they were rated high by chat gpt. This company dropped me to 6mg and I immediately appealed to the doctor and to customer support. I have not heard back from either. I have informed them that if the 6 mg ships, I will refuse delivery and dispute the charge with my credit card. I would like to give them the benefit of the doubt and allow then more time to respond, but my experience is most of these compounded pharmacies ignore customer service complaints but quickly respond to trust pilot complaints. I will update my rating if and when they make this right. I'm not paying $500 for a dose that isn't right for me and won't work.

The compounded medication doesn’t work, and when I paid for a 3 month plan they only gave me a vial that was worth 1 month because it expired too soon. They tried to fix it by sending me another vial and it was the same problem- the vial was about to expire! At that point I demanded a refund, which at first they refused but then after pressing them I got a partial refund. The WORST!

My interaction with Gimme Care started out great. They shipped me a three month supply of tirzepatide and scheduled me for a follow on shipment. They billed my account on 30 July and notified me on 5 August (after I inquired about the status of my order on 5 August) that the pharmacy was not going to fill my prescription. When I asked for a refund they asked me to give them another day. At approximately 6:00 PM they notified me that they were not going to fill the prescription. My injection, using the medicine that I do not have, is due on 7 August. As if weight loss and adjusting to taking tirzepatide is not difficult enough, Gimme Care’s handling of my account has ensured that I will have a gap in my treatment and weight loss management. Since they filled the prior prescription, scheduled the follow on prescription, and billed me for the follow on treatment, there is no rational basis for the manner in which Gimme Care handled my account. I am incredibly dissatisfied with Gimme Care and very sorry that I chose to do business with them.

Terrible customer service. They will ship medication without notifying you.