GimmeReviews of gimme.care

TERRIBLE CUSTOMER SERVICE Chat is not chat, you just a leave a message and maybe someone replies via email a day or two later. The reply appears to be AI because it does not address the chat question at all. No way to respond or reach a live body. First order took over two weeks. It sat in UPS warehouse for three day and arrived warm, 85 degrees. No phone number. Run away from this company.

Misleading information, support not responsive in time, they approve you within 24-48 hrs as advertised but then they disappear for days to ship your medicine from the pharmacy if they ever due…even though my order was supposed to ship immediately…I am still waiting for mine and tried to cancel the order but with no success. Run away

Customer service is horrible, and shipping takes much longer than with other companies. I was told that my order would be canceled due to the extreme shipping delay. However, two days later, I was informed that the order had shipped and that it was now too late to cancel. This was extremely frustrating, especially since I had already been told the order would be canceled. Based on my experience, I do not consider this company reliable or trustworthy. I would strongly recommend using another company to avoid the same frustration and disappointment.

Terrible experience, took forever for them to send me my medication and I was going to be late so I had to move on to another company. Ordered 4/6, mailed to me 4/30!!! I asked for a refund as it was now late and they said no. I had my CC cancel payment however since they still mailed it to me I still had to pay. Horrible experience and customer service was terrible.

This company is the worst! Even if they sell the GLP injection a penny, keep your money and don't buy from them. Its not worth the hassle abd headaches. I placed my order on July 4th and guess when I received the order - today August 12th. To make matters worse, there's no ice pack and everything on the package was steaming hot from the heat. I can't imagine another company that could be worse. These people do not care for consumer well being and safety. The pharmacy they use speaks volumes because the pharmacy has a 2 star rating. I will never get anything from Gimmecare and you need to stay far away from them - they could actually be shipping water because I can't imagine they will ship actual med in the condition they had mine.

I’m located in Florida and I had a terrible experience with gimme care i received the medication extremely Hot and reported it right away I didn’t receive a respond till 3 days later and got run around. I told them i didn’t feel comfortable taking it and needed replacement or refund and they told me to just take it that it was fine if it was not cloudy but per FDA even if it looks fine it lost effectiveness i was brushed off and told to contact pharmacy that they don’t contact them for you then sacaracticly was told ok bye that i canceled very poor customer service

The chat service has not been available for two days and when I messaged the doctor a question my whole question was ignored and I was sent a pre recorded video of instructions. I can’t get thru to speak to anyone .

If you can avoid this company: do. 1- unlike other companies, you do not work with a provider at all. You’re prescribed the medication without any monitoring which can be dangerous. They prescribe a lower dose than any other company and cannot tell you why. They stuck me at a maintenance dose permanently and I lost no weight. 2- their customer service is all AI besides the ones on Reddit. You cannot talk to a human without posting in Reddit, but be warned— they WILL ban you from posting in Reddit if you share a negative experience. I shared a negative thing hoping for help, and then noticed all of my attempts to post were auto-deleting from the thread. Tried to contact a mod and they ignored me. 3- If you end up with Boudreoux as the shipping pharmacy, you will experience delays. It took 3 weeks to get my first shipment from the time it was sent to the pharmacy to the time the pharmacy shipped it out. Customer service is not helpful and even admitted this pharmacy is notorious for poor shipping times, yet they still work with them. When I finally received the medication, it was in a mailer with 1 melted ice pack and completely warm. 4- I ultimately decided to cancel after repeated issues and no help. However, a renewal of my medication was already paid for and at the pharmacy when I cancelled. They refused to ship it to me still or refund me.