giggster.comReviews of giggster.com

I have only good experience and Benny from the support team is simply amazing

I had an absolutely terrible experience with Giggster. A renter destroyed my space, causing over $500 in damages, which meant the event cost me more money than I earned (I only made $400). Despite submitting all the required documentation and repeatedly following up with Giggster, their support team was incredibly unhelpful. It took over a month of back-and-forth communication for them to finally tell me they wouldn’t help cover the damages. This lack of support and accountability has left me deeply frustrated and disappointed. If you’re considering using Giggster as a host, beware: their support team does not prioritize or protect hosts when issues arise. I cannot recommend their services to anyone, especially small business owners like myself, who rely on these platforms to make a living.

** Buyer Beware ** Giggster's refund policy is 50% up to 48 and 0% after that. Yes, 50% of your booking fee will be witheld. I'm not sure what others are talking about when they say they were issued refunds by the hosts as that's not how Giggster works. I had to cancel 1 week before a booking and they kept 50%. That's well beyond a "restcking fee" like most businesses, 50% is highway robbery. (they offered a good will 7% coupon for a future booking. There won't ever be a future booking...)

I booked with giggster on an outdoor venue, the weather was too cold for the weekend and the host made a refund immediately and she was very helpful with the questions that I had regarding the venue space. I will try to book at a warmer weather. Thank you.

I needed to cancel my booking due to a schedule change. Olga responded to my email immediately and processed the cancellation with a full refund in just 2 minutes, then followed up to offer further assistance. 5 stars!

This was my first time using Giggster, our team usually used peer space what I can say is, the platform is really awesome! I love the fact that the renters on here respond quick I love the fact that you can purchase insurance right on the app that was a game changer for me! And the person I rented too it was his first time too we had some hiccups with the transaction and during my production but we sorted it out now he known how to deal with video shoots and I know not to rent to new people lol! But over all it was a great experience most definitely will use gigster again

Great customer service!

Abby always responded promptly with very helpful information that completely answered my questions!