Jason
Giggster Review
Giggster has helped supplement my income this year by renting out my place. Its hub is fast and easy to use. I love their customer care and response time. Thank you

giggster.com is listed under Malls & Marketplaces.
giggster.com (giggster.com) has 245 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jason
Giggster has helped supplement my income this year by renting out my place. Its hub is fast and easy to use. I love their customer care and response time. Thank you
David F.
The company is easy to work with any very responsive
Lina H.
I’ve worked with the Giggster platform since 2018. Overall, it has been a great experience! I’ve never had any issues. I would recommend adding a video option in addition to photos for listings, expanding the ability to write your own house rules, managing different guest-count tiers, and investing more in marketing so more people learn about Giggster and bookings increase. Otherwise, everything works great!
Andrea C.
Update on my issue with getting an $1,100 refund from giggster. After giggster dragged their feet for weeks, they told me there is not thing they can do and offered me a discount to rent again. I have screenshots proving I followed all the steps in the renters agreement and provided screenshots of my conversations in the app and via text and they still will not honor the refund. ot only am I out $1,100, I am also out an additional $400 for hair and make-up I had to rebook with fees. Giggster pays their hosts immediately and if the host instructs the renter to to do something, like a reschedule request, they pay the host anyway.
Response from giggster.comDec 3, 2025
Hi Andrea, Thank you for sharing your feedback! It’s unfortunate that the host had to push your booking to a new date and did not provide you the discount that he had promised you. However, as this arrangement was not effectuated on Giggster, we cannot issue a refund in this case. You informed Giggster Support days after you had utilized the location, and at that point the host had already been paid out. We issue payouts to hosts on the day of the booking. If you had followed the Renting Rules presented at Check-Out and informed Giggster Support right after the issue came up, we could have held up the payout and issued you a refund. Still, as a sign of good will we provided you with a discount for a new booking on Giggster. We hope you will consider our platform in the future. Best regards, Elena Baterovska Head of Customer Success
Jeff
Tetiana went above and beyond to resolve my issue. We were on a very short timeframe and she put in extra effort to find a solution that worked. She made working with Giggster easy. Thank you, Tetiana!
Kendall
Giggster has been wonderful! The platform is easy to navigate, the clients who rent have all been great, and the customer service has been prompt and very helpful. I’m very pleased with my experience so far and will recommend them to other hosts.
Lizz
I had to cancel a booking due to extenuating circumstances and giggster walked me through the very simple process. I will book in the future solely based on how they handled things!
Matt B.
Spammed my entire company with SPAM emails, and we've never engaged their services once. Real shame.