GigaPartsReviews of gigaparts.com

Advertised an item (IC 7300 MK 2) currently listed as "order now, and will ship by Jan 7th 2026" but got a email from gigaparts that says "Sorry but your order (placed Dec 11 for same item and this is 3rd change of estimated delivery time frame) is delayed until mid to late January". Listing still says "order now, will ship by Jan 7th" what a bunch of BS just to get more orders. I'm cancelling mine and will buy elsewhere even if i have to wait longer. This is the 3rd time this has happened to me or a friend. No more gigaparts orders.. Added one day later: New email from them today says "radios will now be arriving at their warehouse tomorrow and ship immediately". Really? Big company has these kind of issues tracking shipments? Kind of makes you wonder since my dog can order treats and know when they ship and when they will arrive. Wow. My order was cancelled. Good luck with your Gigaparts orders.

Ordered 991a on sept 12 2025 and now they are telling me mid dec so far I'm considering this theft over $1,000

Had an issue with a product, Sue Stephens handled it professionally and in a timely manner. I plan to use Giga Parts in the future without hesitation. Thank You Sue

Sue was more than willing to address my issue whichever way I wanted to go. She was more than willing to accept my product return, but also was willing to help me resolve my issue if I chose that route. She did not push me in either direction to go. She mentioned and suggested a few technical items that made me think maybe I needed to investigate them. They proved to be correct and resolved my issue and hence I decided to keep the product. She was very professional and knowledgeable and gave me a positive perspective on Gigaparts.

TERRIBLE COMPANY DO NOT BUY! I placed a relatively large order for things my small business needs and they cancelled the order accusedme of fraud. Instead of working with me to sort the issue out they cancelled my order. Ridiculous, proceed with caution!

I placed an order with GigaParts on September 19, 2025 for 3D printer spare parts, using UPS 2nd Day Air shipping. The package was supposed to arrive by Monday, September 22, but it never did. Tracking showed “Out for Delivery,” then changed to “Exception,” and stayed that way. I contacted their support multiple times via email and phone—no response, no solution. This was my first experience with GigaParts, and it was extremely disappointing. Poor customer service, no reliability, and no care for the customer. I do not recommend buying from them.

Order lost still dont have,told to wait I live 30 mile east off Pittsburgh and my package was sent from Pittsburgh to west Virginia really and got customer service and was to wait 3 to 10 days hard to tell my customer that

Was trying to buy a processor, sold out everywhere else. Places that had it in stock were selling it for $100-200 above MSRP. Found GigaParts selling it for $20 above MSRP and had never heard of them. I was desperate so I gave it a shot. Turns out they are legit and my order is on the way!