GigaPartsReviews of gigaparts.com

company always gives good advice and assintance

Easy peeze to order. Tech support is great. Pricing is great, admin people are terrific. So, what's not to like?

I have just now opened an account and I like the professionalism. They want to know call sign, offer various topics of interest to choose from, ask immediately billing and shipping addresses, etc. Overall appear to have their act together. We'll see what happens in the future. Now we are several days after writing my first review and the future wasn't what I had expected. I have been very busy and I may be getting you confused with another supplier but anyway, I had sent a few questions about some amateur radio equipment, etc and never received a response. I then realized that I didn't want to deal anyone like that. So I made my radio/antenna, etc purchases somewhere else.

I read a lot of online comments, and see Giga Parts name mentioned so often, with good words of good experiences. Today is my first day to test the accuracy of the reviews. I'm very confidant that they are all correct. It just seems like Giga Parts has their sh$t together.

I purchased an Yeasu ft710AESS, As a newer ham, (Since 2021). I didnt have a lot of elmers close by, Your person, serious professional salesman, my New elmer let me in on a little secret , A band pass filter, and I was really making contacts then! Thanks Gigaparte

Abysmal customer service. I purchased a new radio from them, and it was on backorder. All kinds of issues communicating with them, they held my order because i chose signature delivery. Of course, I'm requiring a signature on a $3k order. Then they fumbled the shipping 3 times! I'm still waiting. ZERO communication from them about the fumbled order. Then they charged me extra to correct THEIR mistake and ship it to me on the weekend, but they failed to get it out the door, so I got charged for express weekend shipping. Now it's the middle of the following week, and still nothing. I will NEVER buy anything from them again. BBB complaint incoming.

Recently bought an impossible to find 3d printer part from them. Contacted them via support to ask if it was available. They confirmed, tagged one for me. I bought it. It came FedEx air two days later from AL to MI. Awesome transaction!

Three days ago I ordered an Anytone AT-890 from GigaParts and they immediately setup the order for shipment. Today I reached out to SueS at GigaParts to see if they could add an additional item (Yaesu SBH-68 Charger). SueS took care of this instantly and added the second item into the same shipment. I've dealt with GigaParts many times and have always found them to be the most honest, responsive, and the best Amateur Radio and Electronics Supplier that I have ever worked with. Kudos to the great customer service of GigaParts and especially SueS at GigaParts.