Giftcats is listed under Wedding & Party.
Giftcats (giftcats.com) has 49 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Talia P.
I ORDERED A CUSTOM LAMP FOR CHRISTMAS ON DECEMBER 2ND. IT SAYS IT TAKES 7-14 DAYS ON THEIR WEBSITE. WHEN I TRACK MY PACKAGE THERE HAS BEEN NO ACTIVITY REPORTED SINCE THE 12TH. I HAVE EMAILED TWICE AND HAVE ONLY RECEIVED AUTOMATED RESPONSES NO REAL CUSTOMER SERVICE. I WANT MY MONEY BACK. DO NOT USE THIS COMPANY, IT IS A TOTAL SCAM. I AM FURIOUS.
Lisa
Bought a gift for my dying grandma. They requested$25 for express shippping Never received it. Christmas is in one day I have nothing Fraud Scammers Heartless
P. D.
Ordered a CUSTOM 3D PHOTO MOON LAMP 9cm on the morning of 11/2/19. Decided to cancel order later that day (2:55pm). I sent an email to the company listed on the confirmation of order placed (fungifts) canceling. On 11/7/19 I received an email from sales@giftcats NOT fungifts stating tracking information. I immediately sent a reply email stating I had canceled and why was I receiving tracking information. Sales@giftcats email reply was they never received my cancellation email (very suspicious). Giftcats said they wanted me to receive product and if there was any issues they would resolve. I received the product and immediately sent an email stating I did not want. The product was too small, and quality was NOT to my standards. They replied asking for a photo of which I immediately sent. They received the photo and said they see no quality issues and will not issue a return label or a refund. Hede this warning ! Stay far away from this company !
Inês V.
I saw some bad reviews from it and honestly I was afraid that it didn’t arrive, but it did arrive on the right time and in perfect conditions. I just love it so much
C
It’s SUCH a sketchy business. I ended up having to cancel my order because I got charged for the product but had no way of knowing if I was actually going to receive the product. Long story short, absolutely would NOT recommend.
Britt
It took a little while to get here (about 2 weeks) but it is PERFECT! It looks just like the picture I sent in and the writing was correct. I hope my boyfriend loves it!
Tori Z.
I would give zero stars if i could..I never received my order and when i asked for a refund, they told me to resend a picture and I asked to cancel as my anniversary was 4 months ago. I was told I will only get a 70% refund for cancelling. When i responded asking why I was only getting 70% because the website clearly says full refund for orders not received, they responded by telling me it is my fault for cancelling and told me that I could either send a picture and get my lamp way too late, or get 70% back. I took the 70% and I will NEVER order from them again.
Anette R.
I placed my order January 10, it is now March 12 and I have yet not received my package. I tried tracking my order and it said it was in transit, ALREADY IN MY CITY on the 30th of January but there’s still no package and I tried contacting usps and said the tracking number doesn’t exist. I’ve tried contacting the support emails and none of them seem to help but rather just send me back and forth with no answers. Bad experience, Bad customer service, and don’t recommend!
