GiftcatsReviews of giftcats.com

WORST COMPANY EVER DO NOT BUY!!!!!!!!! Never got my lamp because of the Chinese Spring Festival that they said was from the 20th to the 30th. Now they're saying it's from the 20th to the 15th which is not true, it ended on the 8th. I cannot find a way to get my money back.

this is the most awful company I have EVER ordered from. I ordered the 3D lamp on January 21, today is February 3rd... it was supposed to be a valentines day gift. I have tried emailing sales@giftcats more than 3 times already and each time I have gotten the same automated email saying my order can't be processed because of the Chinese spring festival. "We will have the holiday from Jan 20th - Jan 30th. therefore, we can't process the order and reply to your email in time during this period" I want a refund on my order but it isn't giving me the option to request it. I feel like I've been scammed. DONT order from this website.

J'ai commandé une lampe personnalisée fin décembre, et je l'ai reçue dans les délais annoncés (mi janvier.) Le résultat est à la hauteur de mes espérances, parfaitement réalisé, avec une jolie boite qui protège l'objet. J'ai eu peur en voyant les nombreux commentaires, mais aucun problème me concernant. Au contraire, agréable surprise.

Took about a month or so to come in, but it was worth the wait! My lamp looks exactly like the picture I sent in and I could not be happier with the final product! It is very detailed and perfect !

If I could give it less than 1 Star I would. It’s been 2 months sense it shipped and I have yet to receive my product and the tracker hasn’t updated in a month. I can’t get ahold of anybody after trying the 6 different emails they have given me and nobody will respond to them. They won’t give me a refund cause my product had already shipped and they won’t answer my emails. This is the worst service I have ever experienced and would not recommend anyone buy any of there products. Absolutely terrible company and service

I ordered the 3D lamp from the giftcats website after seeing it on twitter. The lamp came much later than the 8-15 days, I came on here and thought it was a scam. Turns out it ended up being delivered 32 days from placing the order. There is no customer service, just a robot which makes it really frustrating to be secure in knowing if it is a scam or not. Besides the long wait, the item came as promised, although I believe they could have done a better job... Every 3D picture I have seen was a nice outline of the picture there was no extra glass around the outline. Mine has one side that was outlined nicely, but the left side was left with a square side (meaning they did not outline it). It does not look horrible, but I feel that whoever did my picture rushed and did not take the time to outline the left side. Overall 3/5 stars, only for the fact that its a cool idea and its executed decently. Also I don't know what the usb port is for, when I turn on the light it says something "...connect" I don't know what it wants me to connect. I unscrewed the bottom and there is a decent size speaker in the bottom. So I'm guessing it can play music? but I'm not entirely sure.

J’ai reçu le miens 2 mois après ma commande. Pire service client. Mais bon il est là, mieux vaut tard que jamais.

They wouldn't get one star if I had the option. WARNING DO NOT PURCHASE FROM THEM. I have not received my order I submitted 11/23 and all I get is automated responses saying please do not worry it is on the way that they are busy. The tracking hasn't been updated since 12/2 and today is 12/26. They have 3 different emails and yet still no actual person, it's ALL automated. I'm disputing with PayPal, I'm done with them. They are a joke.