GiftcatsReviews of giftcats.com

I ordered a gift to be sent for mother's day in May it finally arrived in Florida in July after so long they sent a message the post office had incorrect address I checked with Giftcats verified correct address the post office returned it due to they had "Incorrect address" and I asked for my money back and they sent me back..... "Not there problem since the post office claimed they had wrong address" I will NEVER RECOMMEND ANYONE TO THEM!!!!!

I actually ordered here a while ago, but just realized I should probably write a review. I ordered in November 2019 and did not get the item till probably early January 2020. The two items I got were in good condition and lit up and everything else. However, shipping times are ridiculous, I have ordered from other places in China near them and it never took NEARLY that long. I’m not sure if it is their carrier or just them in general. If this is an issue they need to update their shipping dates. I would suggest to not buy from them, especially if you want your gift for a certain event on time. I’m only giving two stars since I did eventually get my item and it’s good quality.

We ordered a gift for Mother's Day on May 8th. It is July 9th and we have not received it. The company said it is due to COVID-19, but they can not even tell me where the product is. Horrible customer service. Do NOT use them.

So after trying to track my order from May 15 it's now July 3, I have not receive my items which was suppose to be for father's day.Can't contact seller this sucks

I received a product from this company a while ago, and it never lit up (the glass part didn't fit the base). I contacted the company, but they kept acting very rudely, trying to convince me that the product was never mistakenly sent and finally telling me that it was my fault. I finally had them send another one, paying another $10 for shipping, after three months of unproductive conversations over emails. However, the product that I just received is still broken, with the glass being too large for the base, again. I swear that you will never get a product that works properly or you desired to have in your room.

Looks like I'm having the same problem as everyone else. Placed an order middle of February and they gave me a bogus reference number. I've always been Leary about ordering over the internet AND giving my CCRD account information, THIS IS WHY! Here it is 4/9/20 and still no product. They had enough time to carve it out with their teeth!! Please take to heart the comments on here, they are factual!

I order a lamp over a month ago which is $50 freaking $50 dollars and they haven’t gave me my lamp or money!!!! They don’t even reply to my email. DO NOT BUY FROM HERE

I ordered over a month ago and have not received my product and no response to my email either this is scam I would not buy from them again