Gift Baskets OverseasReviews of giftbasketsoverseas.com

My daughter was going on an international exchange with a family in Belgium, my wife and I had decided to send a gift basket to arive before her exchange partner departed belgium. Departure date was the 5th of Feb, so I went on the site and checked how long it was going to take and ordered it to arive on the 30 Jan. (that according to there system was the date of arival).. That way if anything went wrong they would still have it before she departed. Long story short it arived the 9th, even after I had requested the order be canceled if it could not be there by the 4th. So in the end instead of looking like a nice family we end up looking unprepared and disorganized.

I trusted the company to deliver a special gift for someone in Cordoba, Argentina. I contacted five days before the special day and I ordered in advance to be sure the order was going to arrive. I contacted them the next day reminding them about the special day was going to be four days from that moment and they reply they were going to do their best. The day of the delivery I contacted them in the morning to remind them about the delivery to be made in Cordoba, Argentina. They reply “it is on the way”, the hours passed and I was on an online chat with the company asking them about the hour the delivery was going to take place and they said they couldn’t say but that they estimate between 9am and 5pm. Every hour I contacted them to see what was going on, it was already 6pm, 7pm, 9pm, 10pm and the gift never arrived. It was so important for me and I ended up with a sad day and the special person never received the gift. I wrote them asking them to give me back the money and they said they were going to check but they never confirmed me about this. The next day of the delivery the person the package was addressed to was contacted and he agreed with the local company to collect the package (a gift, a surprise) and how is possible that, some hours later they just called him to take this gift from him since it was cancelled? This is just terrible. Hopefully I will get my money back, but they WILL NEVER give me that special day back….

What was supposed to be a SUPRISE no longer is!!! I paid $136AUD for a tiny bottle of Champagne and a little Box of Chokies that my Sister NEVER received. I got an e-mail that says the delivery has been made ..BUT IT HAD NOT BEEN. The best they could tell me is that they will follow it up with the people in France and that because it is now a week end I have to wait. I demanded a refund but kept getting the same automated response that they are doing the best they can to rectify the matter .. there is NO point my sister now knows about it WHAT IS THE POINT NOW!!! I am truly unhappy and the fact that they kept suggesting the delivery was signed for makes me even more MAD because my sister was NOT home at the so called delivery time of 2.44PM!!!!!!!!! NEVER AGAIN!

I ordered a bottle of Champagne and chocolates to be delivered to my daughter in California as a surprise congratulatory gift. Unknown to me the delivery service they use is FedeX.... FedeX tried the delivery to the door on a friday afternoon and left a slip that showed where she could pick up the gift and the hours they are open... Giftbaksetoverseas kept saying that FedEx makes 3 delivery attempts but the reality is Fedex will not let you know when they are in the area, so any possibility of being home is miniscule...The gift was NOT left at the door because it is alcohol and needs a signature by someone over 21!! This should have been made clear at the point of purchase! When I complained that this item will NOT be delivered, Gift basket said it was NOT their fault! Such terrrible customer service... So, if you want to surprise someone with a gift like this, don't use these folks. My daughter is having to go pick up the gift somewhere in the boonies...$130 value it is not! ****one unhappy mom***