Gift Baskets OverseasReviews of giftbasketsoverseas.com

Stuff has been helpful and very responsive! 10/10 would use their service again!

I have been working with this company for about 4 years. I usually send gifts to the same recipient at the same address in the same country and everything was wonderful until this last time. The gift was scheduled to be delivered on the 10th, but it was never received. Towards the end of the day I received a call stating that the delivery hadn't been made because it was a rural area. No, the address is actually in the city. The 11th, when still no delivery, I contacted customer service. They were all very pleasant and kind but not helpful at all. They kept telling me they would check with the local office. How long does it take to call an office and find out the whereabouts of a package? Today is the 12th and still no delivery and I keep getting the same pleasant response: "we will contact the local office". Hopefully tomorrow, the 13th, the gift will finally be delivered. I have requested cancellation and refund but all I get are pleasant, sweet apologies and promises that they are contacting the local office. UPDATE: The issue was resolved, the delivery was made, the recipient was happy, all is well. I will still continue to use this company to send gifts to my friends because it's true-- everybody can have a bad day. Plus in this case, the good they offer outweighs one bad experience by far.

Customer service is A+ they were extremely attentive and very patient to my requests. Very pricey but considering they are the ‘middle man’ reaching out to other countries to ask for my gift basket it was understandable. I payed 364 USD for a beautiful peace bouquet that advertised white roses and white Lilies a beautiful big arrangement, a chocolate stash basket with a bear for my fiancé and flowers for mother’s day. I must say it got there right on the date I asked. However; I was extremely disappointed when my fiancé sent me pictures of the flowers there was only 6 almost dead flowers. I’m assuming cause of the heat.( these were for the mom) so I was pretty embarrassed. The basket was cute and filled with delicious chocolates, the bear was perfect and I was so happy it wasn’t a basic teddy bear like advertised. so I have no complaints about that. These items were sent to Algeria and shipping was 25$ I’m happy I actually found a place that actually helps me deliver all the way to Algeria. So thank you giftbasketoverseas for making that possible to me. Like stated, phenomenal service but it’s a hit or miss considering what company they decide to do business with to deliver your items to your loved ones.

Thanks for your cooperation and recipient got the gift yesterday on time. Gift was properly wrapped with fine touch includes all thing required. Pleasure working with your team thanks a lot.

Thanks to GiftBasketsOverseas for creating a happy moment for Recipient and me! Thanks for the chocolates and a rose from the company that shows how much you care about your customers! Thanks to the agent who worked very hard with me. I will use GiftBasketsOverseas again.

I found this company after a horrible experience with 'Pickupflowers'. My girlfriend lives in Denmark while im here in the U.S. and I wanted to send her something special and after reading some great reviews about 'GiftBasketOverseas', I decided to go forward with them. I would of given them five stars but couldn't do that due to two small but annoying mistakes. First I asked numerous times and even included it as a special instruction requesting that when they call my girlfriend that they don't tell her who the purchaser was, I at least wanted that part to be a surprise. All they needed to say is "we have a gift from a friend of yours and need your address" I didn't mind the part of them calling her since I don't have her address and asking myself would easily ruin the surprise plus I knew they would have to confirm she would be available for the delivery due to the nature of the gift contents. They assured me nobody calling her would even know who the purchaser is because the florist doesn't have that information but what happens? I get a text from my girlfriend after their call to her bleeding with joy because somebody told her "hey we have a delivery from so and so and need your address" ...well thanks!!! I mean I know she would of suspected it was me regardless but I could of played it off saying maybe the 'friend' is somebody else or a family member but nope, they took the joy for me right out of it! I still tried to play it off as best I could which didn't work. I also should mention, my girlfriend told me later on that she did press the lady quite a bit on the matter BUT said it was mainly because the lady they had calling had a very harsh accent which was very hard to understand and she was almost ready to hang up on her, I understand this can be a touchy thing but maybe just consider having those of their home country call or use people with little to no accent. Secondly, they spelled my name wrong on the card and I confirmed several times that I submitted the signature correctly! Another small but annoying mistake because she wants to put this card up on the wall but it doesn't look too good when it's some random joes name on the card!! But all in all, my girlfriend was soooo overwhelmed with her gift and even though she knew '"something" was on the way, she had no idea it would be so beautiful!! I wish I could attach the pictures!!! The bouquet was full of lively roses amounting to between 35-40 roses after counting!!! Chocolates provided by the best Danish chocolate company in Denmark!! Surprisingly, good quality wine that we are waiting to pop together on my next flight out there!! and a nice teddy bear to top it all off!! And did I mention it came out $20 cheaper than with 'Pickupflowers' and it came with two extra gifts!! So overall, the good definitely outweighed the mistakes!!

I HAVE BEEN USING THIS SERVICE FOR SOME TIME NOW AND I AM ALWAYS AMAZED AT THE QUALITY OF PRODUCTS AND PROFESSIONAL ATTITUDE ..I HAVE NEVER HAD A DELIVERY LATE AND IN FACT SOMETIMES IT IS DELIVERED EARLIER THAN EXPECTED. THE ONLY THING I WISH WAS DIFFERENT IS A LARGER SELECTION OF MORE AFFORDABLE GIFTS. TATIANA K.

wooow, I'm very surprised that the arrangement was done properly. ever since i processed the order and payment, they called and keep me updated until delivery time and it was right on time like i expected! Thank youuuuuuuuuuuu giftbaskets! :)