GHS SecurityReviews of ghssecurity.com

This has been the worst business I've experience in my 72yrs. Your company did not deliver the product you promised. You installed a keypad and connected to GHS system. I already had brink with the standard alarm GHS was to install 4 cameras and a door opener. That's what/why I went to GHS. I called GHS 6 times and never got a response until Green Sky called you. Now GHS is trying to make me pay $2771.00 on delivering half a product not half a portion of the product. I was making payments. I filled with BBB and now I'm paying a lawyer to help me. Ghs breach the contract by not delivering the entire product. Would not return calls after 2 months of me trying to contact them. Green Sky advised me the contract was missing info and could not force their end., If I could rate you/ghs a minus five star I would

This is the worst company. At the beginning I set up my account to be in automatic payment. Every month they charged me on the date without any problems. Well I got a call from a rude guy from GHS treating me saying I owe $2800 for four months when my monthly payment is only $45. I told the guy how can be this possible when the automatic payment is set and I can proof with my bank statements this.. guess what he hung up the phone. I sent my statements via email and I want to follow up with them but they cancel my service without any notice and I tried to call them and being in the queue for 30 min and counting without any body answer the phone.

It has taken me over 45 minutes between two calls into GHS for me to speak to someone in Customer Service, then i was placed on hold several times for almost 20. Ridiculous !

UPDATE: Someone reached out to me via this website and guess what?? Nobody has still called me per the message I received.. BUYER BEWARE. THEY NEVER FOLLOW THROUGH OR UP! I have a contract for equipment that doesn't work properly. Nobody is willing to help me they all say somebody will call you back which they don't. I have been lied to continuously. I pay almost $50 a month and my home is not safe. The app barely works, it doesn't notify you when someone is near your camera and the camera has a delay so all you see is the door closing. I don't recommend this company. I have buyers remose

Terrible communication skills

BEWARE! Read their contract very carefully before you sign. Cancelling there service can cost you more than what you bargained for. To cancel their services, they make you send them a certified letter and they continue charging you after. For example in my case I started my service in September 2014 and cancelled in March 2019, Martin one of their reps stated that I will continuously be charged monthly until August 2019 even though I no longer have their services. This is not fair, why should we pay for services we no longer have! However, like Martin said I should have read the contract and it's fine print very carefully. That their was nothing he could do. I do not recommended this company to no one at all!!!

GHS is the worst when trying to end your contract. I have been trying unsuccessfully to cancel their service for a month! I have not used the building the system is in for over two years but have paid the bill and now I do not remember the security password to access the account when calling. I have been told they would send me an email to cancel, never happened. I have been told twice a supervisor would call back, never happened. I am to the point now of ripping the equipment off of the wall and then maybe I can get a response. I will never recommend them to anyone!!!

The deserve less than a star. When they went into our home, the made us a good offer, we liked it and accept it. When the tech went to install the esquipment, was a whole different story. He said he wouldn’t be able to connect the sky door bell with the panel, that we needed another panel, blah blah blah. Couple of months later, the door bell stoped working, the tech went and install another door bell. I asked if we could ge that connected to the panel. He said I needed another panel and that it would be an extra charge. I understood and called to see what would be the extra cost. Well, they said no, the new door bell was not compatlabe with their equipment and that I nenes to go back to the previous door bell; and that if I wanted the door bell the be able see they the panel it was 300 dlls more. So the tech said one thing and the call center said another. They just don’t help you. I just want to save enough linty to cancel the contract. Oh, and I just found out their mobile app is not longer in the App Store.