John
Great service when I call they answer
Great service when I call they answer

GHS Security provides connected smart home solutions and integrated security systems for homeowners & businesses across the US. Learn more about our customized solutions by visiting www.ghssecurity.com/smarthome .
GHS Security (ghssecurity.com) has 160 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingHome Improvements · San Ramon, California
Excellent

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Showing 84 reviews with 5 stars · Clear filters
John
Great service when I call they answer
Lynn
They are always friendly and professional on the phone, and service is always scheduled in a timely manner. All service technicians have been friendly and professional also. Great company!
William
Super quick response, very on it!
Lance S.
I reviewed several security companies including ADT. GHS had the best pricing and warranty of any company I met with. They don't use sub contractors and the GHS technician was great. Highly Recommend.
Megan F.
Outstanding customer service and response times to alarms. I’ve accidentally tripped my alarm a few times and was so embarrassed - but the responder on the other end of my alarm system was always kind and made sure I was ok. Customer service has been great anytime I’ve had questions or needed anything. I absolutely trust GHS for my home security needs and am glad I picked them!
Sam T.
Excellent customer service before, during and after the install. We are very happy with GHS
Response from GHS SecurityAug 31, 2018
Mr. Taylor, thank you so very much for being a valued customer of GHS, and for taking the time to share your feedback with us! We are so very grateful for your business, your time, and the opportunity to serve you. We know your time is valuable, and want you to know how much we truly appreciate you taking the time to post this review. If you ever need anything from us, please do not hesitate to contact us directly at [email protected] or [email protected], and we will do whatever we can to assist. Thank you for the opportunity to serve & protect what matters most to you! Here to serve, Heather GHS Security
Fred I.
Ms. Lourdes Garcia is a valuable member of your staff who exhibited professionalism and courtesies far above and beyond what is normally expected. Besides being highly proficient in both Spanish and English, her ability to communicate to seek resolution and facilitate the transfer of your services to the new owner of my former home was thorough. She sought to find the solution beneficial to both parties, myself, Fred Ibarra and James Slobojan, the new owner. She forwarded in an e-mail to me a link in which to initiate the process needed. During the course of our conversation I mentioned that her manner in speaking with the customer was excellent! Her superb skills should be recognized and praised. She is indeed a valuable asset to your company. She acknowledged that both Misael, who had a hand in her training and that Alex Montenelo, a colleague were both highly esteemed. Kudos to a job well done!
Response from GHS SecurityAug 31, 2018
Mr. Ibarra, thank you so very much for being a valued customer of GHS, and for taking the time to share your feedback with us! We know your time is valuable, and want you to know how much we truly appreciate you taking the time to post this review. If you ever need anything from us, please do not hesitate to contact us directly at [email protected] or [email protected], and we will do whatever we can to assist. Thank you for the opportunity to serve & protect what matters most to you! Here to serve, Heather GHS Security
Kathleen D.
I switched to GHS from another company 4 years ago and just renewed my contract. There have been minor glitches here and there, but the company has always worked very hard to keep the system working smoothly and fix any issues. They always try to find a way to help immediately over the phone, if possible, before setting up an appointment to come out in person. I would recommend them to anyone looking for a home security system.
Response from GHS SecurityAug 23, 2018
Kathleen, thank you so very much for being a valued customer of GHS, and for taking the time to share your feedback with us! We truly appreciate you taking the time to post this review; please, if you ever need anything, do not hesitate to contact us directly at [email protected] or [email protected], and we will do whatever we can to assist. Thank you for the opportunity to serve & protect what matters most to you! Here to serve, Heather GHS Security