Jake R.
SCAM BUYER BEWARE
I've been disappointed from receipt of the MV1. The instructions were inadequate. MV1 requires an app to get full temperature. App required an update. Locked up the device. No cust support. Had to figure out how to roll back the defective update. All this after requiring 24 hr charge to start. MV1 worked for maybe 6 days before it ceased to function. Support has been lying about providing return labels.
Response from GHOST VapesMay 17, 2019
Hello Jake, We would like to apologize for your recent experience and we're sorry to hear you were less than satisfied with the MV1 and our Customer Service. We pride ourselves on our customer service and high-quality standards and would like to make things right. We will be mailing out a loaner unit to you today via UPS. The UPS tracking number is 1Z37Y9R50199823597. We have requested your return labels and as soon as they are made available to us we will email them to you immediately. We value our customer's opinions and would like to thank you for bringing this to our attention. Many thanks, Team GHOST