ZealthyReviews of getzealthy.com

Response from ZealthyNov 3, 2025

Hi there, I’m truly sorry for the frustration and disappointment this situation has caused. I completely understand how upsetting it feels to be charged after you requested a cancellation and refund, and I’m sorry your experience didn’t reflect the care and support we strive to provide. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and will personally review your case to make sure it’s properly resolved. I look forward to your email and working 1x1 with you. Thank you,

Response from ZealthyNov 3, 2025

Hi there, I completely understand how upsetting it must feel to see a charge after you had already switched providers and made it clear you no longer wished to continue. I’m so sorry for the frustration and inconvenience this caused. That’s not the experience we want for anyone. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and will personally review your case to make sure this gets resolved quickly. I look forward to working 1x1 with you. Thank you,

Response from ZealthyNov 3, 2025

Hello Kevin! I am ruly sorry to hear about your experience and the frustration you’ve had with communication and your order. That’s not the level of service or support we want for any of our patients. We understand how disappointing it must feel to wait for responses and not see the progress you were hoping for. I do want to assure you that all the pharmacies we use are in the USA and the pharmacies we work with are certified by the National Boards of Pharmacy and are monitored by state pharmacy boards. We only work with our partnering pharmacies that use FDA-registered suppliers to ensure orders are properly developed, processed, shipped, and delivered. For further help with any questions or concerns you may have, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyNov 3, 2025

Hello Kathleen! Thank you so much for taking the time out of your day to write such a kind review about how using Zealthy has been for you. I love hearing that you can rely on your Zealthy team when it comes to any questions or conerns. I also love hearing that your order is working for you. What is better than that! We are all excited to be alongside you on YOUR jouney. Please feel free to email [email protected] with the Subject Line "IOS-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyOct 31, 2025

Hi there, thank you for taking the time to share this. I’m truly sorry for the experience you describe, especially being told your vial would cover all dose increases, running out before the final dose, and then not receiving follow-through after you sent the photo for review. I also hear your frustration about feeling dismissed when you tried to resolve it afterward. You deserved clearer communication and real support, and I’m sorry that didn’t happen. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I personally respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to make this right. Thank you.

Response from ZealthyOct 31, 2025

Hi there, I’m truly sorry for how upsetting this experience has been. I completely understand your concern about unexpected charges and how serious this feels. We take feedback like yours very seriously and want to ensure your account is reviewed and resolved properly. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to your email so we can work 1x1 together to address this personally. Thank you for bringing this to our attention.

Response from ZealthyOct 31, 2025

Hi there, I’m so sorry to hear about your experience. I completely understand how frustrating it must feel to be charged for orders you didn’t receive and to not get the help you were hoping for. That’s definitely not the experience we want anyone to have, and I want to personally take a closer look to make this right for you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to your email so we can work 1x1 together. Thank you for sharing your feedback. It helps us improve the care and service we provide.

Response from ZealthyOct 30, 2025

Hi there, I’m so sorry to hear about your experience. I completely understand how upsetting it must feel to be charged without receiving what you expected. This definitely isn’t the experience we want for anyone, and I want to make sure we take a closer look at what happened and make things right for you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to your email so we can work 1x1 together. Thank you, and I truly appreciate you bringing this to our attention.