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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I only ordered 60.00 birth control for three months and suddenly my bank account flagged two charges of 45.00 , one being for a weightloss drug that I did not buy or ask for. Now due to this my bank flagged it as fraud and I have to wait for a new card. I didn’t have this issues the first time I ordered but now it’s nothing but issues , I can’t even access the site right now.
Response from ZealthyDec 15, 2025
Hi there, I’m very sorry for the confusion and frustration caused by the unexpected charges and difficulty accessing your account. I completely understand how upsetting it must be to see an unfamiliar charge and have your bank flag it as fraud; that’s not the experience we want for you. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to review your account and resolve this issue. Thank you
AS
Aubrey S.
Not impressed
No one responds to me in a timely manner. I am behind on my meds because I cannot connect with someone to even refill.
Response from ZealthyDec 15, 2025
Hi there, I’m truly sorry for the frustration and delays you’ve experienced in getting your products refilled. I completely understand how upsetting it must be to feel unable to connect with someone in a timely manner; that’s not the experience we want for you. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to get your refill sorted as quickly as possible. Thank you
BS
Bonnie S.
I'm very happy with Zelthy!
I've been with this company for almost a year and anytime there has been a snafu with either communication or medication it has been promptly corrected by the company. I am highly satisfied with the ease of the app and the ability to call an 800 number when necessary or with questions. I would definitely recommend Zelthy!
Response from ZealthyDec 15, 2025
Hi there, we’re thrilled to hear that you’ve been with us for almost a year and that any issues were promptly resolved. It’s wonderful to know the app and support options have made things easy for you. Thank you for your trust and for recommending Zealthy!
SF
Sharlotte F.
Great
The medicine works
Response from ZealthyDec 15, 2025
Hello Sharlotte! Thank you so much for taking the time out of your day to write such a kind review about how using Zealthy has been for you. I am so happy to hear that you are seeing the results you want. I know how exciting it is to see those unwanted pounds shed! If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
AB
Annette B.
Poor Customer Service
I have tried to reach out to Customer Services to explain the package was sent to the wrong address but as Fed Ex took a photo of a front door Zealthly will not believe me that it was not my front door even though I have given evidence. I have complained three times now but no one bothers to reply. Very poor Customer Services and then they charged me for six months supply when I only ordered one month!
Response from ZealthyDec 15, 2025
Hello Annette! I am truly sorry to hear that you are having trouble with your received order. I would be happy to see what additional options we have for you or help you through the claim process with FedEx, since they delivered the package. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
PT
PTrep
They trick you and clearly couldn't care less.
They trick you and clearly couldn't care less about you.
I'm not even upset that they don't care about me personally. I'm furious that they tricked me.
When you buy medication, you understandably think you're just buying medication. But with these clowns, you're actually signing up for a subscription to their so-called "caring doctors" — plus the meds, of course.
I signed up, lured by all those promised discounts that never materialized — because, surprise, you never order exactly what they advertise, and poof, the discounts magically disappear.
I ended up paying top dollar for three months of medication. Then, after those three months passed with no further recurring payments, I was suddenly hit with another $135 bill for the "subscription."
For what, exactly? I'm still not sure. I certainly never agreed to that.
I had purchased the three months in advance and never expected another surprise bill.
They claim they describe this subscription "clearly" — and we all know what that means: it's buried somewhere in the fine print or hidden behind a checkbox you hastily check.
Yes, we all should read those things meticulously. What I'm saying is that they're deliberately designed to rip you off.
So, scrutinize the fine print. Expect to bend over and take it — like a bad punchline to a joke you didn't sign up for.
They are downright deceitful. They couldn't care less about you or any long-term customer relationship. They just want your money upfront — and apparently, that's all that matters to them.
It's perfectly fine for a business to profit; that's normal and even good. I could have been a lifelong customer, but they chose to cheat instead.
I was tricked. Fine, call me a big dummy. They win this round. But those knuckleheads won't last long with that kind of culture — karma's got a subscription too.
P.S. The drugs I purchased were actually fine. That's the only reason they get 2 stars instead of 1. If they actually gave a damn, they might even earn some loyal customers.
I asked for a refund for the "trick" bill they gave me 3 months later, but the said no way.
Response from ZealthyDec 15, 2025
Hello! I am truly sorry to hear that you are feeling this way. We do let you know during this sign-up process, and have you agree during checkout that you are paying for a monthly weight loss membership. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. I understand wanting to ensure you are not going to be charged in the future, and I am happy to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
AR
Amanda R.
Merry Christmas
Quick delivery and drug was effective
Response from ZealthyDec 12, 2025
Hi there, we’re glad to hear your order arrived quickly and that the medication has been effective for you! It’s wonderful to know your experience has been smooth and helpful. Thank you for sharing!
CB
Candace B.
Friendly staff
Friendly staff, very attentive
Response from ZealthyDec 12, 2025
Hi there, we’re thrilled to hear that our staff have been friendly and attentive! It’s wonderful to know you felt supported and cared for throughout your experience. Thank you for taking the time to share your feedback. It truly means a lot to us!
