ZealthyReviews of getzealthy.com

Response from ZealthyJun 20, 2024

Wow, congratuatations Julia!! We are so proud of you and what you have accomplished so far. You are SO close to your goal!  We are thrilled to be on this weight-loss journey with you and can not wait to help you hit your goal. Thank you for your feedback.

Response from ZealthyJun 20, 2024

Hello Kate, thank you so much for taking the time to let us know how your Zealthy experience is going. We greatly appreciate it! We are so excited to be on this journey with you Kate and look forward to hearing more about your experiences along the way. Thank you again and we all wish you the absolute best!

Response from ZealthyJun 20, 2024

Hello Bridget, we are so sorry to hear that you were charged for a membership that you are no longer using. Reviewing your account we see you did have a Medication Subscriptions and a Weight Loss Texas membership. Only the Medication Subscriptions which is why you received the $135 charge for the Weight Loss Texas membership. Since you are no longer using the service, we have refunded the $135 charge. We are going to email you the refund details. If there is anything further we can do to help please feel free to respond to our email. We wish you all the best, Bridget!

Response from ZealthyJun 20, 2024

Hello Marie, we are so sorry to hear that you are running into troubles while using our app. We do not have any known issues with the app at this time and want to help get you back into your account. We want to ensure we can get your prescription as soon as possible. Please feel free to reply to the email we have sent you or you can call us at (877)870-0323. You can also find our Contact Us section on the Zealthy site here https://www.getzealthy.com/contactus. We look forward to helping you further with your Zealthy membership!

Response from ZealthyJun 20, 2024

Hey Donna! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. Please reply to the email we have sent so we can get additional feedback. We are always looking to improve and would love to get more information from you. Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you.

Response from ZealthyJun 21, 2024

Hey Nancy, we are so sorry to hear that your order is running late. We have made sure the order has been sent to the pharmacy and we are working on getting you your next order as soon as possible. Because the order is backlogged with the pharmacy we have refunded 15% off the order. Please expect to see $159.75 back on your card within the next 5-7 business days. Once we receive an update from the pharmacy and receive tracking we are going to reach out to you with an update.

Response from ZealthyJun 19, 2024

Hello KJ! We completely understand wanting to get an update on your order and are so sorry to hear that you have yet to receive it. We would love to get you an update. Please email [email protected] with the email address on your account and the Subject Line "TrustPilot". Once we get this email we will get you an update on your recent order and help you with any other questions or concerns you may have. Thank you!

Response from ZealthyJun 19, 2024

Hey Ashley, we are so excited to read your review as we love hearing you are getting such great customer service from the Zealthy team. Thank you so much for your feedback and we look forward to being on this journey with you.