stacie S.
Becoming a client was very easy
Becoming a client was very easy. That should have been a red flag. After 3 months I only lost 5lbs and rarely had the team respond to my concerns. Once my initial prescription was complete I did not reorder. On the 4 th month my bank was charged $135 subscription fee that I had no knowledge of, never knew I signed up for a subscription. They refused to refund me my money. Do not use the site to get your meds. It’s a major scam!!!
Response from ZealthyJan 5, 2026
Hi Stacie, we’re truly sorry to hear about the confusion with your subscription and the lack of timely responses. We completely understand how frustrating it must be to be charged unexpectedly, and we sincerely apologize for the inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to resolve this. Thank you for giving us the chance to make this right.