K M.
This company will scam you
If you google oral semaglutide, Zealthy pops up with an ad for $149. This is so misleading that it’s clearly intentionally deceptive marketing. During the process of setting up my profile, it asked me for my credit card information. I thought this was strange since I hadn’t even given them information about my weight and health situation. However since the screen said I wouldn’t be charged unless prescribed, I thought it was ok. Well I was immediately charged $49. Then charged $1. Then refunded $1. I decided to continue through the profile set up so that I would be able to connect with someone about what was happening. A few steps later they asked me to select which injectable medication I wanted, with no option for oral semaglutide. I researched why I was charged $49 and found this is a membership fee, which increases to $135 in the following months. The medication cost also skyrockets, and I really mean that. They failed to be clear about their fees, when they would be charged, and a reasonable expectation for medication costs. It’s terrible they do this to people. I also found it suspicious that they charged me $1 and immediately refunded it, but those two transactions happened after the $49 charge. Generally a small charge and refund like that is done to establish a credit connection so you can be charged later when there is an agreement of services. To be clear, there was no agreement. I immediately told the company I wasn’t interested in their services and they have been giving me the run around and have been extremely rude for the last 10 days claiming I agreed to charges in the fine print. Um ok, your gigantic print said I would not be charged. I do not expect this company to be around for long as their business practices are abhorrent. But in the meantime, don’t be one of their victims. UPDATE after Zealthy’s response. I figured I’d come here to post an update. Both so that other consumers know, and also because you do not get responses when you try to communicate with Zealthy behind closed doors. It unfortunately has to be public. Zealthy responded to me and said that because I was seen by a provider, they won’t refund my money. Thing is, I was not seen by a provider. They are lying. Read up on consumer experiences with Zealthy before making your decision. They are deceptive and regularly overcharge people. Even their employees on Linked in say consumers constantly complain about being overcharged. Folks, you can contact your insurance company on your own and ask if they will cover medication, or if they have prerequisites to cover your medication. You don’t need to pay someone $135 a month to take 2 months to figure that out for you. There are also LOTS of other companies that only charge for medication and don’t have a membership fee, and their medication costs less. And if your insurance covers your medication, why in the world would you pay a membership fee to anyone instead of paying a smaller copay to a doctor? Don’t do it. Also the weight loss coach they speak of only sends you generic PDFs about eating healthy food and exercising. It’s really basic stuff you can google on your own if you don’t already know. But don’t take my word for it, check what other people said about it too. And if you have been unfortunate enough to sign up with Zealthy, I encourage you to contact the attorney general in your state, and in Florida (that’s where Zealthy is located). It just isn’t right the way they have intentional misleading marketing and the overcharging, the dragging their feet checking if your prescriptions are covered. They even have trouble paying their employees on time. It’s a bad business and we need to stand up to this kind of shadiness. I won’t have it.
Response from ZealthySep 4, 2024
Hello again, we are so sorry that you did not have the experience you wanted while using our services. We thank you for your feedback as we are always trying to improve. For additional help, please email [email protected] with the subject line Trustpilot so we can help you further. Thank you!