Junice B.
Zealthy is being sued by the Feds
Zealthy is being sued by the Federal Government for their deceptive business practices. Please reference to the justice. gov website or a simple Google search since trust pilot will not allow me to post links. They stole $275 from me (never sent my medication). After going back and forth with their customer service and the issue being unresolved, I reported them as fraud to my credit card company and disputed the charges. I cancelled two weeks ago and they still keep trying to charge me $135 “monthly fee” without an authorization. I told them my account is cancelled and to please take my credit card off their portal and they claimed they cannot do that. It is completely illegal, they are holding on to my credit card info even though my account has been cancelled. Please do your research before signing up. Read the reviews on here, BBB, Reddit, etc etc.
Response from ZealthySep 12, 2024
Hello Junice! We are so sorry to hear that you have had this experience while using our services. We do not take interactions like yours lightly and want to assure you that we are going to be reviewing your account to see where and who can improve. We have made sure that your account with us is canceled so there will be no future charges. We also made sure the pending fee is voided out to ensure that it does not go through. We have verified that the order was not sent to the pharmacy and will be able to refund it if the dispute is removed. We are going to email you the details. If there is anything further we can do to help, please reply to our email. We look forward to working with you further.



