High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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My experience has been great. My coach is fantastic.
Response from ZealthyJan 23, 2025
Hi Michelle! Thank you for taking the time to share your experience with our services. I’m thrilled to hear that your coach has been such a great help to you and that you’re having a positive experience. We are excited to be on this journey with you and look forward to working with you further. Have a wonderful day!
SF
Slyce F.
Got the medicine quickly and the team…
Got the medicine quickly and the team was very helpful. Currently down 5lbs in just two weeks!
Response from ZealthyJan 23, 2025
Hey Slyce! Congratulations on your successful start to weight loss. We are thrilled to hear that your medication arrived quickly and that our team is available whenever you need assistance. Your feedback is greatly appreciated, and we all look forward to supporting you on your journey to success. Thank you!
AN
Angela
I signed up and and received my order…
I signed up and and received my order within a week just started today.
Response from ZealthyJan 23, 2025
Hey Angela! I am so happy to hear you already received your order and are ready to start your weight loss journey. All of us are excited to be alongside you and can not wait to hear more about your success. Thank you for your feedback and we all wish you the best!
RR
Rochelle R.
Curbed my cravings!
Curbed my cravings! Personally, I felt more energized, felt fuller quicker, started loosing weight by second week and I’m still loosing weight on my fourth week! I’m very excited for my future!
Response from ZealthyJan 22, 2025
We are so excited to be on this weight loss journey, Rochelle. I love hearing that you are seeing the results you want and having extra energy is always a plus. Thank you so much for taking the time to let us know how using our services has been for you. We can not wait to hear more about your success and wish you all the best!
AH
AJ H.
It seemed great at first
It seemed great at first. Responsive emails, text messages and messages in the Zealthy app. To get any information, you MUST pay the first month. I was curious to see what their pricing was because I was currently using another company and I wanted to compare. So, I registered for the first month in hopes to get information and they receive the prescription to see if it was legit. Well, after weeks of back and forth emails, messages and texts, I finally got a message that in order to process any GLP-1 medication, a 3 month membership is required. This was NOT told to me. We are now about 3 weeks in and still no prescription. Needless to say, I was very frustrated and I didn’t want to pay for 3 months of medicine and membership until I knew IF and WHAT I was receiving. I requested a refund multiple times with no response. (Funny how they were so responsive before I paid). I finally got a message back advising that they don’t do refunds. So, I explained why, and that 3 months was never discussed. Needless to say, I immediately tried to remove my payment information, but the app doesn’t allow you to. I cancelled, but I’m not confident that another months membership won’t be deducted. We will see. Very disappointed. Be warned, it seems great, but when it sounds too good to be true, it usually turns out to be questionable. I’m glad it works for some, it just didn’t for me.
Response from ZealthyJan 22, 2025
Hey AJ! I am truly sorry to hear that our program is not going to work for you. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee. You are correct, we do offer 3 months of medication but can also offer 1 month for patients who want to pay month to month vs getting 3 months at once. If you would like to go this route, you can reach out to your Zealthy Provider and they can make this happen. I would be more than happy to ensure that your account is canceled out so there are no future charges, as well as help remove the card on file. Please email [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help!
AM
Amelio Mercantini J.
They whole experience from joining to…
They whole experience from joining to discussing the process to coaches etc. great! So far, no problem and no hidden cost.
Response from ZealthyJan 22, 2025
Hey Amelio! Thank you so much for taking the time to reach out and let us know how using Zealthy has been for you. I love hearing that everything is going so great working with our team and that the pricing works for you. All of us look forward to working further with you and wish you all the best on your journey.
AA
Angela A.
The process is simple
The process is simple, but there is always a lot of confusion around the doses they send. It doesn't seem consistent.
Response from ZealthyJan 22, 2025
Hello Angela! Thank you for taking the time to let us know where we are doing great, and where we could use some work. I am truly sorry to hear that there has been confusion with your order. If you ever have any questions please feel free to message me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help you.
ST
Steve
Got me going on Zepbound and now I am…
Got me going on Zepbound and now I am losing weight rapidly
Response from ZealthyJan 22, 2025
Congratulations Steve on your success! All of us are thrilled to hear about your journey and love hearing that you are seeing the results you want. How exciting! Thank you so much for your feedback and we all look forward to helping you achieve your goal!