Edward R.
Wish there was an option for 0 stars
Wish there was an option for 0 stars Received my shipment 1/3/25. Incorrect amount. Was supposed to receive a 10mg amount (3 month supply) was sent a vial which says 5mg but only 1/5th filled. Tried calling customer support, on hold with music for 20 min, just to then go to voicemail. Have picture proof of the shipment, but no place to send that through their platform. Had previously taken Semaglutide for 6 months through PCP, and know how much is supposed to be in vial just for 1 month supply which is what I was taking before Zealthy. This isn’t even to cover 1 month what they sent. I’m demanding a full refund, and stopping at my bank to dispute charges and reverse the charges as I feel it’s theft through deception. Also work near state capital building and filling a formal complaint with my states attorney general about their operations and lack of customer support. The amount of time you have to spend to get a reply or even responded to is not worth any minor discount you may receive ordering online s your PCP.
Response from ZealthyFeb 4, 2025
Hey Edward! I am so sorry to hear that you have had this trouble with your current order. I would like to help ensure that you get help. Please go ahead and upload the images of what was received and email them to [email protected] with the subject line "Trustpilot-Lydia". I will be happy to upload them to the Document section of your account and have our pharmacy escalation team review and work 1x1 with you to help resolve this issue. Thank you and I look forward to your email.



