Shanna D.
Zealthy is Terrible! Don’t do it!
The customer service was terrible and so is the website. My prescription was wrong. They said they would send out the correct thing and never did. So I was going to use the prescription that was sent but when I went to pick it up from the pharmacy, it was $1k when I was under the impression that my $150 was paying for the meds not to mention the$135 membership fee. After all that, I ended up with nothing. Also when you go to cancel make sure you go all the way through because they ask about 5-6 times are you sure before they actually cancel your membership. Worst experience ever!!
Response from ZealthyFeb 17, 2026
Hi Shanna, we’re truly sorry to hear about your experience and understand how frustrating it must have been to receive the wrong prescription and face unexpected costs. We deeply apologize for the confusion with your order and membership cancellation process. If you need assistance, you can reach out to us directly. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.