High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I pay for my order about a week ago and there is not responding or my package 😒
Response from ZealthyApr 14, 2025
Hey Conde! I am so sorry to hear that you have yet to receive an update on your order. I would love to help! Please email me directly at [email protected] (mailto:[email protected]) with the subject line "Trustpilot-Lydia," and I will be happy to help.
DZ
Dirk Z.
Do NOT use this company
Do NOT use this company! They are a scam!
I didn’t even sign up for a membership and they still took $39 out of my account and they have yet to refund my money. I have contacted the Attorney General and turned them in and my bank has launched a dispute with the company. I will get my money back even if it takes months, but I want to warn others not to use this company for any reason whatsoever.
Response from ZealthyApr 14, 2025
Hey Dirk! I am so sorry to hear that you were charged for our services when you were not planning on using them. I would love to help you out with this refund request. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be there to help you. Thank you!
MC
MC
Too slowly to respond.
Too slowly to respond.
Response from ZealthyApr 14, 2025
Hey there, I am so sorry that you feel our team is not getting back to you in a timely manner. We do our best to respond to each patient within 1-2 business days of their reach out. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
RM
Risa M.
UNBELIEVABLY AWFUL
UNBELIEVABLY AWFUL, how does this company even exist. Customer service is a robot, and cant even answer questions in a way that at least pretends to be a person, and the product I received after paying 1500 or so, was NOT what was supposed to come, but moreover, it says, you must use this vial within 28 days, so IF there was 2 months worth even in that one vial, how does that make sense that I would be able to do 2 months worth of injections on 1 vial? BUT again, reaching out and reaching out to NO avail, and now they have the audacity to say, hey actually, you can get zepbound instead of the compound. I just want to return this vial and cancel. NOT worth your time, stress, and certainly your money.
Response from ZealthyApr 14, 2025
Hey Risa! I am so sorry to hear that you have not had the best experience working with our team. I understand your concern fully with this order and would love to help ensure that you received what you paid for. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will do everything I can to help you out.
KS
Kevin Star D.
Shady Business Practice!
They charged me $40 to start a membership. faws state you can't get a refund on medication, nothing about starting a membership. Not only do you lose money when canceling but you don't get medication which cost $600 if you don't have private insurance to help pay and are coming out of pocket! It's really shady practice and should be illegal! I made sure I read FAQS before purchasing and it mentions nothing about not being able to get a refund for canceling once they lie about the price being $150 a month after your insurance covers payment. Really fcked up! They do have the prescription versions of the caps for $150 a month and even the injections but Ozempic isn't worth it anyways since it causes alot of health issues. Check out Berberine which is natural and is natures real Ozempic with the no damage or muscle most! YX17430Y
Response from ZealthyApr 14, 2025
Hey Kevin! I am so sorry to hear that there was confusion about how our program works. You do pay a monthly weight loss membership fee ($39 first month) to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy and, if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication, which comes at a separate fee.
If you are no longer interested in moving forward, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to help. Thank you!
MM
Madeline “Maddie” J.
So far so good
So far so good
Response from ZealthyApr 10, 2025
Hi Maddie,
Thank you for the positive feedback — we’re glad to hear everything's going well so far! If you ever have any questions or need support, don’t hesitate to reach out.
Best regards,
Jibreel
Zealthy Coordinator
JW
Jennifer W.
They are making my experience very easy.
They are making my experience very easy.
Response from ZealthyApr 10, 2025
Hi Jennifer,
Thank you so much for the kind words! We're so happy to hear your experience has been smooth and easy. We're here for you every step of the way — just let us know if there's anything you need!
Best regards,
Jibreel
Zealthy Coordinator
RV
Robin V.
Easy to use
Easy to use. Affordable plans
Response from ZealthyApr 10, 2025
Hi Robin,
Thank you so much for taking the time to share your experience with Zealthy! We're thrilled to hear that you found our platform easy to use and our plans affordable. Making your weight loss journey simple, accessible, and effective is exactly what we aim for.
If there’s anything we can do to further support you, or if you have suggestions on how we can improve, we’d love to hear from you!
Wishing you continued success on your wellness journey.
Warmly,
Jibreel
Zealthy Support