High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I got my first dosage but not my second. No one was able to help me and tracking was useless. Very disappointing.
Response from ZealthyApr 18, 2025
Hey Cheri! Oh no, I am so sorry to hear that you have yet to hear back from us regarding your next order. I understand wanting to get an update as soon as possible, and I know our team can help get you this update. Please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
DA
Debbie A.
Don’t trust this company
Don’t trust this company. I asked over and over if I could get the non-compounded Semiglutide and they said yes until I paid for the subscription. Then it was oh sorry your insurance doesn’t cover it which I already knew! What a total scam. They would not refund my money!
Response from ZealthyApr 18, 2025
Hey Debbie! I am so sorry to hear that you have not had the best experience using our services. I would love to help ensure that your PA was done correctly and see what options we have for a refund. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to help you further. Thank you!
AS
Angelique S.
Take a second guest before deciding
When I initially signed up with Zealthy back in February, everything was great. All my questions were answered promptly, and everyone I interacted with from the care coordinator to the weight loss coach was friendly, professional, and incredibly helpful. My medication arrived quickly, and I felt confident I had made the right choice.
However, things took a turn in late March when I tried to initiate a refill, as instructed, once I was down to my last few injections. Since then, it’s been nearly impossible to get in touch with anyone. When I do receive a response, it’s always a generic “thank you for your patience,” but no real answers or help follow. I even tried calling the help line and still got nowhere.
I’m extremely disappointed with how things have gone. The lack of communication and support has left me feeling frustrated and completely unsatisfied. At this point, I’ve decided to cancel my subscription and take the loss, because it’s clear I’m not going to get the assistance I need.
Response from ZealthyApr 18, 2025
Hello Angelique! I am so sorry to hear that your experience has changed so much over the last few months. I do want to assure you that we are currently growing our team to ensure that you receive a quicker and more helpful response when contacting our team. I have just emailed you, If you are still needing help with your refill, I would be more than happy to assist you. Please feel free to reply to my email and I hope you have a wonderful day!
LO
Lisa O.
Never received product
Never received product. Charged me $866 tried to dispute with bank and it was denied in Zealthy’s favor. Now when I call all they say is “call your bank”. Going to file a report to the BBB and small claims.
PROCEED WITH CAUTION!!
Funny how they respond to a negative review but still won’t answer my calls or emails? I also cannot file a claim against FedEx, like they ask a because I don’t have all the necessary information they are asking for I.e. a detailed receipt to even put what’s in the package? Address it came from ?? From what I gather Zealthy is a medical, healthcare company. Isn’t responding acknowledging they sent something to me acknowledging they recognize me as a patient and crossing the HIPAA guidelines.
Response from ZealthyApr 18, 2025
Hello Lisa! We will be more than happy to provide you with the details you need. Please feel free to email [email protected] or call us at 1-877-870-0323 and our team will be happy to assist you further with your FedEx claim.
LD
Lacy D.
Great company
Easy to use and great communication! They helped me get the medicine I needed and it was delivered promptly!
Response from ZealthyApr 18, 2025
Hey there Lacy! Thank you so much for your kind feedback. I am thrilled to hear that you are having such a great experience. I also love hearing that our team has made everything so simple and smooth. We all look forward to working further with you and wish you all the best!
KK
Kerri K.
Absolutely horrible!!!!!!
Absolutely horrible!!!!!!! Over promises and no product received. Still charged!!!!!!
Response from ZealthyApr 18, 2025
Hey Kerri! I am so sorry to hear that you have been charged for our services when you are not using them. I have reviewed the account and found and see that there are no recent fees and the account is canceled. If you have a recent fee, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" with any email addresses the account could be under. I will be more than happy to ensure there are no future charges. Thank you!
TA
Tara A.
Scam
Scam ! Called about not receiving in there time frame of being shipped out in 5-7 buisness days . Has not moved from processing . Called the lady said could t find my order . Convenient because they already charged me $640 . No one answers chat and when asking for a refund I was magically disconnected.
Response from ZealthyApr 18, 2025
Hey Tara! I am so sorry to hear that we have yet to update you on your recent order. I have reached out to our pharmacy escalation team asking them to review the order, reach out to our partnering pharmacy, and get you an update ASAP. As soon as we receive an update, we are going to call or message you. I do want to assure you that I have expressed urgency to get you an update from my team. If there is anything else I can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Have a wonderful day!
JV
Judith V.
This company is a complete ripoff
This company is a complete ripoff! I did not sign up for a membership but the company is charging me $135 per month. They charge you a membership fee plus the cost of the medication. I have tried to cancel membership but it just keeps filtering. Don’t use this company!
Response from ZealthyApr 17, 2025
Hey Judith! I am so sorry to hear that you were charged for our services when you were no longer in need of them. I have made sure your Weight Loss membership with us is canceled to ensure you are not charged again. I also refunded the $135 recent fee. You are going to see that refund back on your card within the next 5- 7 business days at most. If there is anything else I can do to help, please feel free to reach out. Have a wonderful day!
