ZealthyReviews of getzealthy.com

Response from ZealthyApr 22, 2025

Hey Jessica! I am truly sorry to hear that you have yet to hear back from our team about this order. I absolutely understand your concern, and I will do everything I can to help. I have reached out to our Lead Provider and Lead of our pharmacy escalation team, asking them to help us with your order. I know they will do everything they can to get you an update. If you have any questions, please feel free to respond to my email and I will be there for you. Thank you!

Response from ZealthyApr 21, 2025

Hey Jana! I am happy to hear that you received your order quickly. However, I am saddened to hear that you are not getting a response quickly enough from our team. We do our best to respond within 1-2 business days of initial reach out. If there is anything we can ever do to help, please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyApr 21, 2025

Hey there! I am so sorry to hear that you have yet to receive an update on your order. I understand how frustrating and confusing situations like this can be, and I would love to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. I would love to get you an update and help rest your mind. I look forward to working with you!

Response from ZealthyApr 21, 2025

Hey Meredith! I am so sorry that your Provider has yet to reach out. I have asked again for someone to reach out ASAP, and I greatly apologize for the delay. I want to assure you I will be reviewing you find out why you have yet to receive a reply, and I appreciate your patience. Thank you!

Response from ZealthyApr 21, 2025

Hey Clara! Thank you so much for taking the time to provide feedback on how using our services has been for you. I am thrilled to hear that you are having such a great experience working with our team, even with the little hiccup. We all look forward to working further with you, and I wish you all the best!

Response from ZealthyApr 21, 2025

Hey Jennifer! I am truly sorry to hear that you are having trouble with your recent order. I have let our pharmacy escalation team know that you did not receive everything you were expecting. Please use the link below to upload everything you received for us to review. Once our pharmacy escalation team has more details on what we can do to help resolve this, we are going to reach out to you via phone and/or messages. If there is anything else I can do in the meantime, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323.  https://app.getzealthy.com/patient-portal/documents

Response from ZealthyApr 21, 2025

Hey Catherine! Thank you so much for taking the time out of your day to provide feedback on how using our program has been for you. I am thrilled to hear that you are having such a great experience working with our team. We are excited to be on this journey with you, and I wish you all the best!

Response from ZealthyApr 21, 2025

Hey Briana! We are so proud to have you as part of the Zealthy family. All of us are so excited to be on YOUR journey alongside you. Thank you so much for your kind feedback. We can not work further with you, Briana and I wish you all the best!