ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Aubreeannablue
It works as advertised in really like the product
Response from ZealthyMay 5, 2025
Hey! Thank you so much for taking the time out of your day to provide feedback on how using our program is for you. I love hearing that you like your order. We are all excited to be on this weight loss journey with you and wish you all the success.
Connie F.
Customer service stinks! I cannot rate the weight loss products because I never received it after 3 payments were drafted from my account. Even after I cancelled my account they continued to try to draft money. I called numerous times to explain I never received my requested weight loss products and was told someone would get back to me. $307 later no refund or product.
Response from ZealthyMay 5, 2025
Hey Connie! I am so sorry to hear that you are not having the experience that I hope all our patients have while using our services. I understand your concern with these charges. I do see that our team has voided the pending $135 charge for the renewal of your weight loss membership. I also see that as of 04/30/2025, your account was canceled, so there will be no future charges. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Tracy S.
It’s a scam! Takes your money because you have to give credit card info to get appointment, charges without sending you anything. Doesn’t cancel or refund. I’m sure there will be a lawsuit coming out soon! Tried calling and chatting to cancel and nothing!
Response from ZealthyMay 5, 2025
Hey Tracy! I am truly sorry to hear that you have been charged for our services when you are no longer using them. I understand wanting to ensure everything is canceled. I have canceled the service for you, ensuring there are no future charges. I also see the amount $39 was refunded as of 2025-04-22, and the $135 charge was voided, so you should have no charges from us. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Karen S.
Total scam, had to cancel two credit cards to get out of their trap! Impossible to find a way to cancel the subscription on their website. Run as fast as you can.
Response from ZealthyMay 5, 2025
Hello Karen! I am truly sorry to hear that you are feeling this way and having trouble canceling your membership. You are able to cancel your membership by heading to the portal and selecting "my profile," then scrolling down to the bottom of the page to "manage membership". This can be done on our app or over a browser. If you are still running into trouble, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be more than happy to help.
Chandre C.
Nobody replies to the messages. It says 1 - 3 days for your prescription to be filled or for the Dr to get back to you, I have been waiting 5 - 7 days and no luck so far.
Response from ZealthyMay 5, 2025
Hello Chandre! I am truly sorry to hear that you have yet to hear back from our team in regards to your order. I understand how this can be frustrating, and I would love the opportunity to help turn your experience around. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. I know together we can get this issue fixed and get you back on your successful journey.
Noemi Denis R.
Summited all my insurance information and never heard back. They have never answered any of my messages but do keep trying to charge my card. Had to put a block with my bank. Very horrible company!!
Response from ZealthyMay 5, 2025
Hey Noemi! I am truly sorry to hear about this unwanted charge and that you have yet to receive an update on your PA. I have made sure the pending charge is voided to ensure it does not go through. Our PA team would love to get going on your PA again, but sadly, because the account is canceled, we can not move forward. If you would like us to get going again, please feel free to reply to my email, and I will be happy to help. Thank you!
Jeanisha G.
If I could give them negative stars I would. I ordered from them in February 2025, the charged me $1230 for what was supposed to be 3 months of medication and some type of medical program. I received 1 of the 2 vials which was only enough medication to last a month. I contacted them immediately and they said they would look into it. I've called, emailed left messages and no one responded until April 2025, they gave me a refund of $338 out of $1230 I asked for a breakdown of the charges because this doesn't add up. Their communication and customer service has been horrible stay far away from this company they didn't deliver on their part and and they charge way too much money for them to never answer a phone respond to emails etc. This is still ongoing I'm waiting to hear back how I only received a $338 refund from $1230 for a 3 month supply when I only received 1 month of it
Response from ZealthyMay 5, 2025
Hey Jeanisha! I am truly sorry to read that you are having such trouble with your order. I absolutely understand your concern and want to get this issue fixed right away. I would love to help! Please feel free to email [email protected] with the Subject Line "TrustPilot - Lydia" or call us at (877)870-0323. I know together we can get everything squared away. I look forward to your reach out and working 1x1 with you.
Matthew L.
It was super simple to get started and it is reasonably affordable. They sent me reminders and ask me about my progress regularly.
Response from ZealthyMay 5, 2025
Hey Matthew! Thank you so much for your kind, helpful feedback. I am thrilled to hear that everything is going so smoothly. I also love hearing that our reminders are helping you achieve your goal. We are all excited to be alongside you on your journey Matthew and we wish you all the best on YOUR journey!