ZealthyReviews of getzealthy.com

3.25,549 reviews
Pharmacy & Medicine
429 Lenox Avenue, Miami Beach, Florida

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Zealthy

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About Zealthy

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.

Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: getzealthy.com
Website: getzealthy.com
Category: Pharmacy & Medicine
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zealthy reviews

5,549 approved reviews, newest moderated first

Isa
May 7, 2025
Very bad company .
Very bad company .. they took my money without having any information or prescription $39 first and then $135 twice!! When I call they said they will refund my money because nothing was set up and 4 weeks later I’m still waiting every day I call back is like they block my number !! I want my money back Zelphy!!!
Response from ZealthyMay 7, 2025
Hey Isa! I first want to assure you that we would never block your number, nor have the option to do this to our patients. I am truly sorry to hear that you have yet to receive an update on your order. I would love to help ensure this is taken care of right away. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will do everything that I can to assist you. Thank you!
Eric M.
May 7, 2025
You can bet that the 5-star reviews are…
You can bet that the 5-star reviews are employees or people who are affiliated. This is one of the worst retail experiences I’ve ever had. The didn’t ship all of my order. It takes them days to answer. Still have not received what I ordered. I had to order from another REPUTABLE source with true customer service. Citizen Meds! Run from Zealthy, run fast. Wish I could give zero stars.
Response from ZealthyMay 7, 2025
Hello Eric! I am truly sorry to hear that you are not having the experience that I hope all our patients are having when using our services and working with our team. I understand your concern with getting an update on your order, and I would love to check on this order for you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia"and I will do everything I can to help you. I look forward to your email!
Sam D.
May 7, 2025
Disappointment after a great one year membership!
I have used them for over a year now. Initially everything was great, communication was fast and accurate. The past 3-4 months though has been terrible! My last order of Tirzepatide 10mg/week, I ordered 6 months supply for a little over 2500$(probably included membership fees). I only got my first 3 months supply. I am almost out and everytime I message them asking where is my refill, No reply. If I call their number I end up getting disconnected while waiting for an answer to track my order! I also take their Enclomiphene, initially I ordered a 3 months supply. after I noticed some energy emprovement, I tried to order one full year supply, emailed several times with zero reply (other than the usual" we will get back to you in 2-3 days" which never happens. Huge disappointment for a service that was once great!
Response from ZealthyMay 7, 2025
Hey Sam! I am truly saddened to read your review that your experience has changed so dramatically over the last few months. I understand wanting to get an update on your order, and I would love to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to assist you. I look forward to your email and working 1x1 together.
Shawna B.
May 7, 2025
Having someone care to understand how…
Having someone care to understand how hard I tried at my age to help improve my life and weight was so important and for you to always be there and answer any of my questions means so much! My journey is slowly but going great thank you.
Response from ZealthyMay 7, 2025
Hey Shawna! I am so happy to hear that our team has been such an impactful part of your weight loss journey. I absolutely understand how having a supportive team makes a world of difference. We are all excited to be alongside you on YOUR journey. Thank you for your kind feedback, Shawna!
Maddie S.
May 6, 2025
No More Rx Dead Ends
I tried so many ways to obtain this medication, and kept running into dead ends. But Zealthy connected me with a provider who helped me get the prescription and I received the medication within a week. The medication has changed my life for the better, and Zealthy has supported me consistently throughout the journey.
Response from ZealthyMay 7, 2025
Hey Maddie! Thank you so much for taking the time out of your day to provide feedback on how working with the Zealthy Care team has been. I love hearing that our Weight Loss program has been such a beneficial aspect of your weight loss journey. I am also happy to hear that your order arrived quickly. I absolutely understand how important that is! All of us are excited to have you as part of the Zealthy family, Maddie, and we wish you all the best on your weight loss journey!
Daniel M.
May 6, 2025
Just terrible- very Shady
Just terrible. I wanted to check them out. It charges me $39 when I hadn't completed a health information or anything else. I want my money back right after; like moments later. I call, they say they will see what they can do. they get back to me three weeks later saying no because one of providers already reviewed my prescription request. Which I never made so can't see how they would have reviewed something I never did. I saw the pricing and was on the page where you would do the request. and I never did request it because I called to cancel prior to that.
Response from ZealthyMay 7, 2025
Hey Daniel! I am saddened to hear that our weight loss program is not going to work for you. I understand wanting a refund since you are not moving forward, and I am happy to help! I have refunded the $39 and emailed you the refund details. If there is anything else I can do to help, please reply to that email, and I will be there to assist you. Thank you!
Irene T.
May 6, 2025
The process is super easy
The process is super easy, all on line even I could do it and I need help with almost everything that has to do with tech. There is always someone available to help if you need it. The customer service people are very helpful and prompt so you have no worries. I'm loosing weight!!! I'm really happy with the service. I'm sure you'll love it too.
Response from ZealthyMay 7, 2025
Hey Irene! Thank you so much for taking the time out of your day to provide feedback on how working with your Care Team and using our program is for you. We do our best to make things as easy as possible, so I am thrilled we were able to hit that goal! I also love hearing that when you need help, our Care Team is there for you. We are all excited to be alongside you on your journey, Irene, and we wish you all the best!
Tiffany Zecca J.
May 6, 2025
I paid for a 3 month supply upfront
I paid for a 3 month supply upfront. I’ve already finished the first month and should have started my second month. I have left messages in the Zealthy app, inquiring as to where months 2 and 3 are. I have received no response.
Response from ZealthyMay 7, 2025
Hey Tiffany! I absoutely understand wanting to get an update on your order. I do see that your Zealthy Provider has reached out in the messaging section of your Zealthy account. Please respond back to their message, and together we can get this issue fully resolved. If there is anything I can do to help, please feel free to email [email protected] with the subject line "Trustpilot-Lydia and I will be happy to help you further. Thank you!

ZealthyReviews of getzealthy.com

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Heavenandherbs

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Very bad company .

You can bet that the 5-star reviews are…

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I paid for a 3 month supply upfront