ZealthyReviews of getzealthy.com

Response from ZealthyMay 15, 2025

Hello! I am truly sorry to hear that you have not heard back from our team regarding your recent order. I will do everything that I can to help you out and help get you an update as soon as possible. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will do everything I can to help you out. I look forward to working with you!

Response from ZealthyMay 15, 2025

Hello Colleen! CONGRATULATIONS! What a great accomplishment. We are so proud of you and your hard work! Thank you so much for your kind feedback. We are all excited to be alongside you on your weight loss journey, and I wish you all the best!

Response from ZealthyMay 14, 2025

Hello there, I am truly sorry to hear that you are not having the experience that I hope all our patients are having. We do our best to reach out to all patients within 1-2 business days. We are currently seeing a larger-than-normal volume due to new patients. We are growing our team diligently to ensure we can meet the demand while still providing great customer service. If there is anything I can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to help. Thank you!

Response from ZealthyMay 14, 2025

Hey Denise! Thank you for reaching back out to me. Sadly, I am not seeing an email thread between us, so I apologize that I have yet to provide you with an update on your order. I have reached out to our pharmacy escalation team asking them to reach out to our partnering pharmacy and get you an update, asap. As soon as we hear back from our partnering pharmacy, we will reach out to you with an update. Because of the delay, I have refunded one month of your weight loss membership and emailed you the refund details. If there is anything else I can do to help, please feel free to respond to my email.

Response from ZealthyMay 14, 2025

Hello! I am truly sorry to hear that you are not having the best experience working with our team. We do our best to respond to all patient reach-outs within 1-2 business days at most. If there is anything else we can do to help please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 14, 2025

Hello! I am truly sorry to hear that you have yet to receive an update on your refund. I know it can be frustrating to wait for a resolution for situations like this, and I would love to help give you some peace of mind. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will do everything that I can to help you with this refund. Thank you!

Response from ZealthyMay 14, 2025

Hey Beth! I am so happy to hear that your order arrived and you received everything you need for a successful journey. Thank you so much for your kind feedback. All of us look forward to hearing your successful journey and I wish you all the best!